Customer Service Manager Jobs in Mcbh Kaneohe Bay, HI
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 1 day ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 1 day ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...
- Kaneohe, HI (3 miles from Mcbh Kaneohe Bay, HI)
- 6 days ago
- Kaneohe, HI (3 miles from Mcbh Kaneohe Bay, HI)
- 6 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Supervisor, Customer Service Management
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 7 days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 7 days ago
.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit...
Remote Work- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 10 days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 10 days ago
benefit. employment type: experience level: mid level job title: customer service manager Greet customers in a friendly manner as they enter the shop....
Sr Lead Customer Experience Manager
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 13 days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 13 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 15 days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 15 days ago
Client Services Manager BAYADA Home Health Care - 3.8 Honolulu, HI Job Details Up to $48,000 a year 9 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement...
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 18 days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 18 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Supervisor Customer Service - HNAS
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 26 days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 26 days ago
terminology and policy, HARRIET, HCPCS codes, group benefits, complex pharmacy claim workflow (including claim adjudication of claim processing and/or rejections) LICENSES or CERTIFICATIONS Required...
Client Service Manager - Hawaii
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 30+ days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 30+ days ago
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Hawaii. The Client Services Manager plays a vital role in developing client...
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 30+ days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 30+ days ago
Datavant Client Success Manager in Honolulu , Hawaii Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by...
Agriculture Customer Service Coordinator
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 30+ days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 30+ days ago
Full-time, Agriculture Customer Service Coordinator Location: Iwilei Industry: Agriculture Schedule: Monday through Friday from 7:30am to 4:30pm Pay: $22.00 per hour *Candidates must be in state...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Pearl City, HI (10 miles from Mcbh Kaneohe Bay, HI)
- 45+ days ago
- Pearl City, HI (10 miles from Mcbh Kaneohe Bay, HI)
- 45+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Client Service Manager, Captives
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 60+ days ago
- Honolulu, HI (11 miles from Mcbh Kaneohe Bay, HI)
- 60+ days ago
Company: Marsh Description: We are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager. This role can be based in any US office location. The Client...
Customer Service Manager Online Courses and Training Opportunities
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Salary for Customer Service Manager Jobs in Mcbh Kaneohe Bay, HI
Highest Education Level
Customer Service Managers in Mcbh Kaneohe Bay, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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