Customer Service Manager Jobs in Woodstock, GA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Experience Manager - #6978 Suwanee, GA
- Suwanee, GA (20 miles from Woodstock, GA)
- 1 day ago
- Suwanee, GA (20 miles from Woodstock, GA)
- 1 day ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Customer Success Manager - GA, Marietta
- Marietta, GA (12 miles from Woodstock, GA)
- 1 day ago
- Marietta, GA (12 miles from Woodstock, GA)
- 1 day ago
Return to Job Listings Customer Success Manager - GA, Marietta GA, Marietta The Customer Success Manager acts on behalf of the company and is responsible for developing strategic customer...
- Vinings, GA (16 miles from Woodstock, GA)
- 1 day ago
- Vinings, GA (16 miles from Woodstock, GA)
- 1 day ago
FleetNet America is revolutionizing the industry with digital-first fleet solutions connecting fleets with maintenance experts, using data-driven technology via an automated marketplace of service...
- Acworth, GA (15 miles from Woodstock, GA)
- 2 days ago
- Acworth, GA (15 miles from Woodstock, GA)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Alpharetta, GA (8 miles from Woodstock, GA)
- 2 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 2 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Program Director Customer Service
- Kennesaw, GA (10 miles from Woodstock, GA)
- 2 days ago
- Kennesaw, GA (10 miles from Woodstock, GA)
- 2 days ago
WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the...
- Kennesaw, GA (10 miles from Woodstock, GA)
- 4 days ago
- Kennesaw, GA (10 miles from Woodstock, GA)
- 4 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Peachtree Corners, GA (18 miles from Woodstock, GA)
- 4 days ago
- Peachtree Corners, GA (18 miles from Woodstock, GA)
- 4 days ago
Location: Peachtree Corners, US-GA Rate: Not Specified Type: Permanent Mgr-Customer Service Manages the work of Customer Service and Call Center staff, Resolves escalated non-compliance issues...
- Duluth, GA (19 miles from Woodstock, GA)
- 5 days ago
- Duluth, GA (19 miles from Woodstock, GA)
- 5 days ago
As Brady grows our presence in the Atlanta area, we are looking for an accomplished Customer Service Supervisor to help build our burgeoning customer service team at our Duluth, GA facility! As...
Client Services Coordinator (Entry-Level)
- Alpharetta, GA (8 miles from Woodstock, GA)
- 5 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 5 days ago
Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college...
Client Service Coordinator - 001259
- Acworth, GA (15 miles from Woodstock, GA)
- 6 days ago
- Acworth, GA (15 miles from Woodstock, GA)
- 6 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Client Service Coordinator - 000286
- Marietta, GA (12 miles from Woodstock, GA)
- 7 days ago
- Marietta, GA (12 miles from Woodstock, GA)
- 7 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Entry Level Customer Service Manager
- Alpharetta, GA (8 miles from Woodstock, GA)
- 7 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 7 days ago
Impeccable communication skills (written and verbal) Adaptable personality Those with experience in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics...
US Seasonal Tax-Financial Services Organization-Private Client Services- Manager
- Alpharetta, GA (8 miles from Woodstock, GA)
- 11 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 11 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkNights and Weekend Customer Experience Manager
- Smyrna, GA (17 miles from Woodstock, GA)
- 11 days ago
- Smyrna, GA (17 miles from Woodstock, GA)
- 11 days ago
Store - ATL-SMYRNA, GA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for Woodstock, GA
Moving to Woodstock, GA? Find some basic demographic data about Woodstock, GA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Woodstock, GA
Highest Education Level
Customer Service Managers in Woodstock, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »