Customer Service Manager Jobs in Jersey, GA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Job Description Are you passionate about delivering an exceptional client experience and driving relationship success? We are looking for a proactive, client-focused Client Service Manager to join...
- Lawrenceville, GA (20 miles from Jersey, GA)
- 4 days ago
- Lawrenceville, GA (20 miles from Jersey, GA)
- 4 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Full-Time Customer Service Supervisor
- Auburn, GA (21 miles from Jersey, GA)
- 8 days ago
- Auburn, GA (21 miles from Jersey, GA)
- 8 days ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
Retail Customer Service Supervisor
- Lilburn, GA (21 miles from Jersey, GA)
- 11 days ago
- Lilburn, GA (21 miles from Jersey, GA)
- 11 days ago
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...
Manager, Private Clients Location: Jersey Schedule: Monday to Friday 35 hours per week Hybrid/On-Site Vacancy type: (Fixed Term Contract, covering parental leave) Intro: CSC Private Client is a...
- Conyers, GA (12 miles from Jersey, GA)
- 21 days ago
- Conyers, GA (12 miles from Jersey, GA)
- 21 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Loganville, GA (8 miles from Jersey, GA)
- 23 days ago
- Loganville, GA (8 miles from Jersey, GA)
- 23 days ago
... Bay Creek Church Rd, Loganville, Georgia 30052 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates....
Manager, Client Accounting Services
- Conyers, GA (12 miles from Jersey, GA)
- 30+ days ago
- Conyers, GA (12 miles from Jersey, GA)
- 30+ days ago
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+...
Full Time Customer Experience Manager
- McDonough, GA (21 miles from Jersey, GA)
- 30+ days ago
- McDonough, GA (21 miles from Jersey, GA)
- 30+ days ago
Store - ATL-McDONOUGH, GA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Lead - Part-Time
- Snellville, GA (15 miles from Jersey, GA)
- 45+ days ago
- Snellville, GA (15 miles from Jersey, GA)
- 45+ days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Customer Care Manager II (Covington, GA)
- Covington, GA (10 miles from Jersey, GA)
- 45+ days ago
- Covington, GA (10 miles from Jersey, GA)
- 45+ days ago
Responsible for customer satisfaction metrics related to customers serviced MANAGEMENT RESPONSIBILITIES LEVEL: MENTOR / COACH / FEEDBACK SCOPE Decision Impact: Division Department Responsibility: Single...
Demographic Data for Jersey, GA
Moving to Jersey, GA? Find some basic demographic data about Jersey, GA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Jersey, GA
Highest Education Level
Customer Service Managers in Jersey, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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