Customer Service Manager Jobs in Royal Palm Beach, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- West Palm Beach, FL (8 miles from Royal Palm Beach, FL)
- 5 days ago
- West Palm Beach, FL (8 miles from Royal Palm Beach, FL)
- 5 days ago
Manage client onboarding from start to finish, ensuring implementation is well-organized and aligned with client expectations. Serve as an advisor to clients, utilizing 2060 Digital resources,...
- Delray Beach, FL (19 miles from Royal Palm Beach, FL)
- 10 days ago
- Delray Beach, FL (19 miles from Royal Palm Beach, FL)
- 10 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Dispatch Customer Service Manager
- Palm Springs, FL (7 miles from Royal Palm Beach, FL)
- 18 days ago
- Palm Springs, FL (7 miles from Royal Palm Beach, FL)
- 18 days ago
Service Manager **Job Category:** Customer Service **Minimum Education Required:** Bachelors **City*:** Palm Springs **Additional Qualifications/Responsibilities:** + Customer service management: 5...
Client Service Coordinator- Full Time in Royal Palm Beach, FL
- Royal Palm Beach, FL
- 19 days ago
- Royal Palm Beach, FL
- 19 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
- Boynton Beach, FL (15 miles from Royal Palm Beach, FL)
- 20 days ago
- Boynton Beach, FL (15 miles from Royal Palm Beach, FL)
- 20 days ago
Store - BOYNTON BEACH, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Client Service Coordinator - 005242
- Delray Beach, FL (19 miles from Royal Palm Beach, FL)
- 25 days ago
- Delray Beach, FL (19 miles from Royal Palm Beach, FL)
- 25 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
- Riviera Beach, FL (10 miles from Royal Palm Beach, FL)
- 30+ days ago
- Riviera Beach, FL (10 miles from Royal Palm Beach, FL)
- 30+ days ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...
- Jupiter, FL (16 miles from Royal Palm Beach, FL)
- 45+ days ago
- Jupiter, FL (16 miles from Royal Palm Beach, FL)
- 45+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Passionate Customer...
Full Time Customer Experience Manager
- Delray Beach, FL (19 miles from Royal Palm Beach, FL)
- 60+ days ago
- Delray Beach, FL (19 miles from Royal Palm Beach, FL)
- 60+ days ago
Store - PALM BEACH-DELRAY BEACH, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Client Service Coordinator- Part Time
- Royal Palm Beach, FL
- 90+ days ago
- Royal Palm Beach, FL
- 90+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
Client Service Coordinator - 005180
- Lake Worth, FL (10 miles from Royal Palm Beach, FL)
- 90+ days ago
- Lake Worth, FL (10 miles from Royal Palm Beach, FL)
- 90+ days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Demographic Data for Royal Palm Beach, FL
Moving to Royal Palm Beach, FL? Find some basic demographic data about Royal Palm Beach, FL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Royal Palm Beach, FL
Highest Education Level
Customer Service Managers in Royal Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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