Customer Service Manager Jobs in Mount Dora, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Manager Laundry Services
- Orlando, FL (24 miles from Mount Dora, FL)
- 20 hours ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 20 hours ago
Service Manager provides exceptional service to all customers of the Florida Hospital Laundry....
- Orlando, FL (24 miles from Mount Dora, FL)
- 1 day ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 1 day ago
The Customer Support Manager develops and maintains strategic relationships with JetBlue Crewmembers, internal departments, and Customers. The Manager serves Supervisors through timely coaching...
- Winter Springs, FL (23 miles from Mount Dora, FL)
- 1 day ago
- Winter Springs, FL (23 miles from Mount Dora, FL)
- 1 day ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Area Customer Service Coordinator
- Orlando, FL (24 miles from Mount Dora, FL)
- 2 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 2 days ago
Area Customer Service Coordinator POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations,...
- Orlando, FL (24 miles from Mount Dora, FL)
- 8 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 8 days ago
Are you passionate about providing exceptional customer service and administrative support? Ameriprise is seeking a Client Service Coordinator to support branch activities, as well as provide...
Customer Service and Administrator
- Orlando, FL (24 miles from Mount Dora, FL)
- 9 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 9 days ago
Some of the key responsibilities include: Ascertaining customers' needs and working on a 'One Call Resolution'; Executing on all team and individual objectives/ targets Excellent communication skills...
Customer Service Admin Support A3
- Orlando, FL (24 miles from Mount Dora, FL)
- 9 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 9 days ago
Join us in making a significant impact within the Oracle Health Support organization! As a Customer Service Solution Analyst 1 in the Support organization, you will use strong communication and...
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver...
CS Customer Service Manager Job Orlando, FL
- Orlando, FL (24 miles from Mount Dora, FL)
- 14 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 14 days ago
Website Job Duties and Responsibilities We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Manager (CSM)....
CS Customer Service Manager Job
- Orlando, FL (24 miles from Mount Dora, FL)
- 15 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 15 days ago
Website We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Manager (CSM)....
- Orlando, FL (24 miles from Mount Dora, FL)
- 19 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 19 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Orlando, FL (24 miles from Mount Dora, FL)
- 20 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 20 days ago
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow...
Client Services Manager - Assistant Manager
- Orlando, FL (24 miles from Mount Dora, FL)
- 20 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 20 days ago
Client Services Manager - Assistant Manager How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement...
Customer Service Coordinator - Bilingual (Mandarin)
- Orlando, FL (24 miles from Mount Dora, FL)
- 21 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 21 days ago
Country USA State Florida City Orlando Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert...
- Orlando, FL (24 miles from Mount Dora, FL)
- 22 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 22 days ago
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards...
Demographic Data for Mount Dora, FL
Moving to Mount Dora, FL? Find some basic demographic data about Mount Dora, FL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Mount Dora, FL
Highest Education Level
Customer Service Managers in Mount Dora, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Invoicing
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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