Customer Service Manager Jobs in Coral Springs, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Operations Manager (Night Shift)
- Plantation, FL (10 miles from Coral Springs, FL)
- 4 days ago
- Plantation, FL (10 miles from Coral Springs, FL)
- 4 days ago
Our Opportunity: Chewy is looking for a highly motivated, goal-oriented and engaged Operations Manager to join our Pharmacy Healthcare Customer Service Operations team! This position will report...
- Davie, FL (13 miles from Coral Springs, FL)
- 4 days ago
- Davie, FL (13 miles from Coral Springs, FL)
- 4 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Experience Manager Part Time
- Aventura, FL (24 miles from Coral Springs, FL)
- 6 days ago
- Aventura, FL (24 miles from Coral Springs, FL)
- 6 days ago
Store - FT LAUD-AVENTURA, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
PT Customer Experience Manager
- Delray Beach, FL (16 miles from Coral Springs, FL)
- 6 days ago
- Delray Beach, FL (16 miles from Coral Springs, FL)
- 6 days ago
Store - MIA-Delray Beach, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Customer Service Lead - Part-Time
- Hollywood, FL (19 miles from Coral Springs, FL)
- 6 days ago
- Hollywood, FL (19 miles from Coral Springs, FL)
- 6 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
- Hollywood, FL (19 miles from Coral Springs, FL)
- 11 days ago
- Hollywood, FL (19 miles from Coral Springs, FL)
- 11 days ago
Our Opportunity: Chewy is continuing to build a world-class team that strives to be the most trusted and convenient destination for pet parents (and partners) everywhere! We are looking for...
Part Time Customer Experience Manager
- Delray Beach, FL (16 miles from Coral Springs, FL)
- 12 days ago
- Delray Beach, FL (16 miles from Coral Springs, FL)
- 12 days ago
Store - PALM BEACH-DELRAY BEACH, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Manager, Customer Service (Overnight Shift) Manager, Customer Service (Overnight Shift)
- Plantation, FL (10 miles from Coral Springs, FL)
- 12 days ago
- Plantation, FL (10 miles from Coral Springs, FL)
- 12 days ago
Manager, Customer Service (Overnight Shift) Chewy 3 ( ) Plantation, FL # 7081710 Position summary satisfaction. Collaborate cross-functionally to support the deployment of new tools, processes,...
Manager Customer Service III Manager Customer Service III
- Hollywood, FL (19 miles from Coral Springs, FL)
- 12 days ago
- Hollywood, FL (19 miles from Coral Springs, FL)
- 12 days ago
Manager Customer Service III Chewy 3 ( ) Hollywood, FL # 7024850 Position summary one who centers people and customers on every decision. They build durable structures for development and...
- Fort Lauderdale, FL (13 miles from Coral Springs, FL)
- 12 days ago
- Fort Lauderdale, FL (13 miles from Coral Springs, FL)
- 12 days ago
Job Summary: Leads a cross-capability teams to deliver and sell solid thinking and powerful ideas that meet client objectives. Responsibilities: Leads cross-capability teams to deliver and sells...
Customer Experience Manager - Victoria's Secret - Pembroke Lakes - Pembroke Pines, FL
- Pembroke Pines, FL (19 miles from Coral Springs, FL)
- 14 days ago
- Pembroke Pines, FL (19 miles from Coral Springs, FL)
- 14 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Customer Service & E-Commerce Supervisor - Full Time
- Pembroke Pines, FL (19 miles from Coral Springs, FL)
- 15 days ago
- Pembroke Pines, FL (19 miles from Coral Springs, FL)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Store - FT LAUD-CORAL SPRINGS, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Miramar, FL (19 miles from Coral Springs, FL)
- 20 days ago
- Miramar, FL (19 miles from Coral Springs, FL)
- 20 days ago
SUMMARY: The Customer Service Manager is responsible for program profitability and first level management of customer service activities of assigned product lines/locations required for gas turbine...
Demographic Data for Coral Springs, FL
Moving to Coral Springs, FL? Find some basic demographic data about Coral Springs, FL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Coral Springs, FL
Highest Education Level
Customer Service Managers in Coral Springs, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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