Customer Service Manager Jobs in Bradenton, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Sarasota, FL (6 miles from Bradenton, FL)
- 6 days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 6 days ago
The Customer Service Supervisor will be primarily responsible to ensure the daily operation of the CM Shredders Aftermarket Center of Excellence, (COE) team member performance. They will...
New England Machinery, a division of Massman Companies is searching for a Customer Service Manager....
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Customer Experience Manager PT (Nights/Weekends)
- Sarasota, FL (6 miles from Bradenton, FL)
- 15 days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 15 days ago
Store - SARASOTA, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Sarasota, FL (6 miles from Bradenton, FL)
- 21 days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 21 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Sarasota, FL (6 miles from Bradenton, FL)
- 30+ days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 30+ days ago
Store - SARASOTA, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Overview The Customer Support Manager oversees the daily functions of the Customer Support team, ensuring efficient and quality support. This role manages the Customer Support Specialists and...
Store - BRADENTON, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Experience Manager FT
- Sarasota, FL (6 miles from Bradenton, FL)
- 90+ days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 90+ days ago
Store - SARASOTA/UNIVERSITY, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Demographic Data for Bradenton, FL
Moving to Bradenton, FL? Find some basic demographic data about Bradenton, FL below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Bradenton, FL
Highest Education Level
Customer Service Managers in Bradenton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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