Customer Service Manager Jobs in Talleyville, DE
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Philadelphia, PA (22 miles from Talleyville, DE)
- 7 hours ago
- Philadelphia, PA (22 miles from Talleyville, DE)
- 7 hours ago
Philadelphia, PA 1 DAYS AGO 21741198 Summary Philadelphia, PA Competitive Salary 5 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description...
- Oaks, PA (23 miles from Talleyville, DE)
- 9 hours ago
- Oaks, PA (23 miles from Talleyville, DE)
- 9 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Philadelphia, PA (22 miles from Talleyville, DE)
- 12 hours ago
- Philadelphia, PA (22 miles from Talleyville, DE)
- 12 hours ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
- Berwyn, PA (16 miles from Talleyville, DE)
- 13 hours ago
- Berwyn, PA (16 miles from Talleyville, DE)
- 13 hours ago
The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising....
- New Castle, DE (11 miles from Talleyville, DE)
- 3 days ago
- New Castle, DE (11 miles from Talleyville, DE)
- 3 days ago
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. Youll work side-by-side with peer supervisors and store leaders to deliver...
- Philadelphia, PA (22 miles from Talleyville, DE)
- 3 days ago
- Philadelphia, PA (22 miles from Talleyville, DE)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Senior Executive/Assistant Manager-Customer service
- Philadelphia, PA (22 miles from Talleyville, DE)
- 5 days ago
- Philadelphia, PA (22 miles from Talleyville, DE)
- 5 days ago
About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
- Philadelphia, PA (22 miles from Talleyville, DE)
- 6 days ago
- Philadelphia, PA (22 miles from Talleyville, DE)
- 6 days ago
SUMMARY Would you like to be a part of a team that values strong work ethics, have a flexible work schedule, as well as meeting interesting people? Look no further, PRWT has an exciting...
- Deptford, NJ (20 miles from Talleyville, DE)
- 6 days ago
- Deptford, NJ (20 miles from Talleyville, DE)
- 6 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Regional Customer Service Manager
- Devon, PA (17 miles from Talleyville, DE)
- 7 days ago
- Devon, PA (17 miles from Talleyville, DE)
- 7 days ago
The Regional Customer Service Manager is a critical linkage point between external and internal customers, enabling JMs strategy of Focus, Simplify and Execute.The position is responsible for leading...
Customer Service Lead - Part-Time
- Philadelphia, PA (22 miles from Talleyville, DE)
- 7 days ago
- Philadelphia, PA (22 miles from Talleyville, DE)
- 7 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Work From Home - Customer Service Coordinator - Estates
- Wilmington, DE (5 miles from Talleyville, DE)
- 11 days ago
- Wilmington, DE (5 miles from Talleyville, DE)
- 11 days ago
center experience At least 1 year of experience using Google Suite or Microsoft Office Preferred Qualifications: At least 3 years of customer service or call center experience At least 6 months of...
Remote Work- Philadelphia, PA (22 miles from Talleyville, DE)
- 15 days ago
- Philadelphia, PA (22 miles from Talleyville, DE)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
- King of Prussia, PA (21 miles from Talleyville, DE)
- 16 days ago
- King of Prussia, PA (21 miles from Talleyville, DE)
- 16 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Opening Statement Client...
Staff Technical Customer Experience Manager
- Philadelphia, PA (22 miles from Talleyville, DE)
- 19 days ago
- Philadelphia, PA (22 miles from Talleyville, DE)
- 19 days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
Demographic Data for Talleyville, DE
Moving to Talleyville, DE? Find some basic demographic data about Talleyville, DE below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Talleyville, DE
Highest Education Level
Customer Service Managers in Talleyville, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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