Customer Service Manager Jobs in Orange, CT
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Client Service Director, Medical & Scientific Communications
- Oxford, CT (11 miles from Orange, CT)
- 13 hours ago
- Oxford, CT (11 miles from Orange, CT)
- 13 hours ago
Client Service Director, Medical & Scientific Communications Job Summary Simpson Healthcare, an IQVIA Company, is an established scientific agency & dedicated partner to clients in the life...
- Westport, CT (18 miles from Orange, CT)
- 16 hours ago
- Westport, CT (18 miles from Orange, CT)
- 16 hours ago
Title: Director of Client Services Location: Westport, CT Salary: $120,000 170,000 Contact: Paul Chatlos, ... Our client seeks a Director of Client Services to build and manage a team that works...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
PT Customer Experience Manager
- Westport, CT (18 miles from Orange, CT)
- 8 days ago
- Westport, CT (18 miles from Orange, CT)
- 8 days ago
Store - WESTPORT, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
FT Customer Experience Manager
- Rocky Point, NY (24 miles from Orange, CT)
- 9 days ago
- Rocky Point, NY (24 miles from Orange, CT)
- 9 days ago
FT Customer Experience Manager 3.4 3.4 out of 5 stars Rocky Point, NY Store - LI-ROCKY POINT, NY Deliver a customer centric shopping experience by managing and delivering effective front-end...
Client Service Coordinator - 005229
- Norwalk, CT (23 miles from Orange, CT)
- 12 days ago
- Norwalk, CT (23 miles from Orange, CT)
- 12 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Fairfield, CT (14 miles from Orange, CT)
- 14 days ago
- Fairfield, CT (14 miles from Orange, CT)
- 14 days ago
Visiting Angels of Fairfield Has an Immediate Need for a Client Service Coordinator Join our award winning team, in providing vital home care services to seniors within our community. BENEFITS: +...
- Trumbull, CT (9 miles from Orange, CT)
- 14 days ago
- Trumbull, CT (9 miles from Orange, CT)
- 14 days ago
Key OperatorAt Property Protection Consulting we believe "SECURITY IS PERSONAL" and is best served by a local company who understands and is for all your needs. Since 2002 we have been...
Scheduling Coordinator / Client Service Supervisor
- Shelton, CT (5 miles from Orange, CT)
- 17 days ago
- Shelton, CT (5 miles from Orange, CT)
- 17 days ago
Requisition #: 205673 Location: Shelton, CT 06484 Category: Client Services Salary: $43,000.00 - $45,000.00 per year Position Details Entry Level Management position Aveanna is looking for a...
- Wilton, CT (21 miles from Orange, CT)
- 18 days ago
- Wilton, CT (21 miles from Orange, CT)
- 18 days ago
Store - WILTON, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Stratford, CT (5 miles from Orange, CT)
- 21 days ago
- Stratford, CT (5 miles from Orange, CT)
- 21 days ago
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) - Full Time
- Danbury, CT (23 miles from Orange, CT)
- 24 days ago
- Danbury, CT (23 miles from Orange, CT)
- 24 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
We are looking for a candidate for the newly created position of Customer Service Manager, reporting to the Plant Manager and working closely with the Global Capture Support Team....
Group Leader - Customer Service
- Danbury, CT (23 miles from Orange, CT)
- 30+ days ago
- Danbury, CT (23 miles from Orange, CT)
- 30+ days ago
Your Key Responsibilities Ensure appropriate order fulfillment processes to maintain high standards and address supply chain issues efficiently, for an assigned customer group or an assigned group...
- Branford, CT (12 miles from Orange, CT)
- 30+ days ago
- Branford, CT (12 miles from Orange, CT)
- 30+ days ago
Must have 2+ years of customer service and/or conflict resolution experience. 1+ year of customer service management experience....
Demographic Data for Orange, CT
Moving to Orange, CT? Find some basic demographic data about Orange, CT below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Orange, CT
Highest Education Level
Customer Service Managers in Orange, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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