Customer Service Manager Jobs in Lone Tree, CO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Arvada, CO (21 miles from Lone Tree, CO)
- 23 hours ago
- Arvada, CO (21 miles from Lone Tree, CO)
- 23 hours ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Senior Customer Success Manager
- Denver, CO (13 miles from Lone Tree, CO)
- 1 day ago
- Denver, CO (13 miles from Lone Tree, CO)
- 1 day ago
SeniorCustomer Success Manager at DigitalOcean Denver We are seeking a highly skilled customer success manager focused on onboarding with outstanding technical aptitude, exceptional communication...
Associate Customer Success Manager
- Denver, CO (13 miles from Lone Tree, CO)
- 1 day ago
- Denver, CO (13 miles from Lone Tree, CO)
- 1 day ago
About the team/role As a Customer Success Manager you will be responsible for driving customer retention and growth by ensuring that your customers are engaged and leveraging the full value of the...
Home Care Customer Success Manager
- Denver, CO (13 miles from Lone Tree, CO)
- 3 days ago
- Denver, CO (13 miles from Lone Tree, CO)
- 3 days ago
Company Description About A Place for Mom A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven,...
Remote WorkClient Service Coordinator - 001199 in Denver, CO
- Denver, CO (13 miles from Lone Tree, CO)
- 3 days ago
- Denver, CO (13 miles from Lone Tree, CO)
- 3 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
- Greenwood Village, CO (9 miles from Lone Tree, CO)
- 4 days ago
- Greenwood Village, CO (9 miles from Lone Tree, CO)
- 4 days ago
Client Services Coordinator Job ID 216918 Posted 25-Apr-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s) Greenwood...
- Denver, CO (13 miles from Lone Tree, CO)
- 4 days ago
- Denver, CO (13 miles from Lone Tree, CO)
- 4 days ago
The Director is responsible for leading and overseeing the Customer Service division within the Revenue Service Center, along with developing a high-performance team in a centralized business...
Remote Work- Denver, CO (13 miles from Lone Tree, CO)
- 4 days ago
- Denver, CO (13 miles from Lone Tree, CO)
- 4 days ago
CUSTOMER RELATIONSHIP MANAGER Location(s) Denver, Colorado Kansas City, Missouri Missoula, Montana Rapid City, South Dakota JOB TITLE: Customer Relationship Manager (CRM) REPORTS TO: Store Manager...
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power...
Treasury Management Account Manager I
- Denver, CO (13 miles from Lone Tree, CO)
- 5 days ago
- Denver, CO (13 miles from Lone Tree, CO)
- 5 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Customer Service Manager, Airport Customer Experience
- Denver, CO (13 miles from Lone Tree, CO)
- 6 days ago
- Denver, CO (13 miles from Lone Tree, CO)
- 6 days ago
Location: Denver Intl Apt (DEN-TRML) Additional Locations: None Requisition ID: 78692 Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time...
- Denver, CO (13 miles from Lone Tree, CO)
- 6 days ago
- Denver, CO (13 miles from Lone Tree, CO)
- 6 days ago
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses,...
- Castle Rock, CO (15 miles from Lone Tree, CO)
- 6 days ago
- Castle Rock, CO (15 miles from Lone Tree, CO)
- 6 days ago
ABOUT OUTLETS AT CASTLE ROCK We are the largest open-air outlet center in the state of Colorado. Located in Castle Rock, we are conveniently placed between the Denver metro area and the Colorado...
Customer Service Coordinator - Full Time - Thornton, CO
- Thornton, CO (21 miles from Lone Tree, CO)
- 6 days ago
- Thornton, CO (21 miles from Lone Tree, CO)
- 6 days ago
EMPIRE BEAUTY SCHOOL "To create opportunities for people to improve their lives." Customer Service Coordinator - Full Time - Thornton, CO About Us: Since 1934, Empire Beauty School has been...
Demographic Data for Lone Tree, CO
Moving to Lone Tree, CO? Find some basic demographic data about Lone Tree, CO below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Lone Tree, CO
Highest Education Level
Customer Service Managers in Lone Tree, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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