Customer Service Manager Jobs in Evans, CO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Full-Time Customer Service Supervisor
- Longmont, CO (24 miles from Evans, CO)
- 6 days ago
- Longmont, CO (24 miles from Evans, CO)
- 6 days ago
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
- Frederick, CO (21 miles from Evans, CO)
- 25 days ago
- Frederick, CO (21 miles from Evans, CO)
- 25 days ago
The Customer Service Manager will maintain optimal service levels while keeping operating costs low and minimizing risk to the organization....
- Frederick, CO (21 miles from Evans, CO)
- 26 days ago
- Frederick, CO (21 miles from Evans, CO)
- 26 days ago
TSN, a Bunzl company is seeking a Customer Service Manager to lead our customer service team....
- Longmont, CO (24 miles from Evans, CO)
- 27 days ago
- Longmont, CO (24 miles from Evans, CO)
- 27 days ago
Customer Success Manager Longmont, CO About ABC Legal Services: ABC Legal Services is proud to be the nation's leading service of process and court filing company. Docketly is a subsidiary of ABC...
Demographic Data for Evans, CO
Moving to Evans, CO? Find some basic demographic data about Evans, CO below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Evans, CO
Highest Education Level
Customer Service Managers in Evans, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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