Customer Service Manager Jobs in Vacaville, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Overview We are now hiring Great People Who Care! A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able...
- Benicia, CA (20 miles from Vacaville, CA)
- 2 days ago
- Benicia, CA (20 miles from Vacaville, CA)
- 2 days ago
Why Winebow? At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a...
AMBUL CARE ADMSTN SUPV 1 (Small Animal Clinic Client Services Manager)
- Davis, CA (15 miles from Vacaville, CA)
- 3 days ago
- Davis, CA (15 miles from Vacaville, CA)
- 3 days ago
AMBUL CARE ADMSTN SUPV 1 (Small Animal Clinic Client Services Manager) Job Summary Under general supervision of the Senior Client Services Manager, provide day to day supervision and leadership to...
- Fairfield, CA (7 miles from Vacaville, CA)
- 5 days ago
- Fairfield, CA (7 miles from Vacaville, CA)
- 5 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
- Vallejo, CA (19 miles from Vacaville, CA)
- 18 days ago
- Vallejo, CA (19 miles from Vacaville, CA)
- 18 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Davis, CA (15 miles from Vacaville, CA)
- 28 days ago
- Davis, CA (15 miles from Vacaville, CA)
- 28 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Retail Customer Service Supervisor
- Davis, CA (15 miles from Vacaville, CA)
- 60+ days ago
- Davis, CA (15 miles from Vacaville, CA)
- 60+ days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Marketing & Customer Service Administrator
- Napa, CA (23 miles from Vacaville, CA)
- 60+ days ago
- Napa, CA (23 miles from Vacaville, CA)
- 60+ days ago
Marketing & Customer Service Administrator Hourly Range: $26-31 Position Overview We are seeking a dynamic and detail-oriented Marketing & Customer Service Administrator to join our team. This...
- Napa, CA (23 miles from Vacaville, CA)
- 90+ days ago
- Napa, CA (23 miles from Vacaville, CA)
- 90+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Group Leader - Customer Service (Bilingual)
- Fairfield, CA (7 miles from Vacaville, CA)
- 90+ days ago
- Fairfield, CA (7 miles from Vacaville, CA)
- 90+ days ago
Summary Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and...
Demographic Data for Vacaville, CA
Moving to Vacaville, CA? Find some basic demographic data about Vacaville, CA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Vacaville, CA
Highest Education Level
Customer Service Managers in Vacaville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Invoicing
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »