Customer Service Manager Jobs in Santa Barbara, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Administrator (ID #437027)
- Santa Barbara, CA
- 2 days ago
- Santa Barbara, CA
- 2 days ago
Santa Barbara, CA El Paso Tx 3017 $6.00/Per Hour Customer Service Administrator Job Description Branch Details Yardi, Clerical postion El Paso TX 3017
Customer Service Administrator (ID #436388)
- Santa Barbara, CA
- 11 days ago
- Santa Barbara, CA
- 11 days ago
Santa Barbara, CA El Paso East Tx 3017 $6.00/Per Hour Customer Service Administrator Job Description Branch Details Yardi, Clerical postion El Paso East TX 3017
Customer Success Manager, Large & Enterprise (Texas Based)
- Santa Barbara, CA
- 12 days ago
- Santa Barbara, CA
- 12 days ago
Customer Success Manager, Large & Enterprise (Texas Based) Customer Success Manager, Large & Enterprise (Texas Based) is a rapidly growing Santa Barbara-based company that's changing the way...
Remote WorkClient Service Manager - Water/Wastewater
- Ventura, CA (20 miles from Santa Barbara, CA)
- 17 days ago
- Ventura, CA (20 miles from Santa Barbara, CA)
- 17 days ago
Kennedy Jenks is seeking an experienced and collaborative Client Service Manager to join our growing team in Southern California. The Client Service Manager plays a vital role in developing client...
Client Services Manager - Water/Wastewater
- Ventura, CA (20 miles from Santa Barbara, CA)
- 22 days ago
- Ventura, CA (20 miles from Santa Barbara, CA)
- 22 days ago
Client Services Manager - WaterWastewater Req #438 Ventura, CA, USA Job Description Posted Wednesday, June 4, 2025 at 4:00 AM Founded in 1919, KJ has always looked to the future. With a talented...
- Ventura, CA (20 miles from Santa Barbara, CA)
- 25 days ago
- Ventura, CA (20 miles from Santa Barbara, CA)
- 25 days ago
Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team-building capabilities, and business leadership skills to drive the growth...
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering...
Client Service Coordinator - 004021
- Ventura, CA (20 miles from Santa Barbara, CA)
- 30+ days ago
- Ventura, CA (20 miles from Santa Barbara, CA)
- 30+ days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
- Ventura, CA (20 miles from Santa Barbara, CA)
- 45+ days ago
- Ventura, CA (20 miles from Santa Barbara, CA)
- 45+ days ago
SSG SCHOOL-BASED MENTAL HEALTH PROGRAM Job Title: ON-SITE School-Based Program Mental Health Client Services Coordinator Location: 4880 Market Street, Ventura, CA 93003 Office Hours: 8:30 AM-4:30...
Customer Experience Manager P/T
- Goleta, CA (4 miles from Santa Barbara, CA)
- 45+ days ago
- Goleta, CA (4 miles from Santa Barbara, CA)
- 45+ days ago
Store - SANTA BARBARA, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for Santa Barbara, CA
Moving to Santa Barbara, CA? Find some basic demographic data about Santa Barbara, CA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Santa Barbara, CA
Highest Education Level
Customer Service Managers in Santa Barbara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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