Customer Service Manager Jobs in Huntington Beach, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Full-Time Customer Service Supervisor
- Los Angeles, CA (23 miles from Huntington Beach, CA)
- 1 day ago
- Los Angeles, CA (23 miles from Huntington Beach, CA)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
- City of Industry, CA (20 miles from Huntington Beach, CA)
- 1 day ago
- City of Industry, CA (20 miles from Huntington Beach, CA)
- 1 day ago
Customer Service Coordinator Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world...
Technical Customer Experience Manager
- Irvine, CA (14 miles from Huntington Beach, CA)
- 1 day ago
- Irvine, CA (14 miles from Huntington Beach, CA)
- 1 day ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
- Lake Forest, CA (18 miles from Huntington Beach, CA)
- 3 days ago
- Lake Forest, CA (18 miles from Huntington Beach, CA)
- 3 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Carson, CA (17 miles from Huntington Beach, CA)
- 3 days ago
- Carson, CA (17 miles from Huntington Beach, CA)
- 3 days ago
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and...
Airport Customer Service Supervisor - LGB
- Long Beach, CA (17 miles from Huntington Beach, CA)
- 3 days ago
- Long Beach, CA (17 miles from Huntington Beach, CA)
- 3 days ago
General information Job Title Airport Customer Service Supervisor - LGB Date Monday, June 30, 2025 Entity Unifi Aviation, LLC State California City Long Beach Base Pay Rate: $ 20.50 Full/Part Time...
Client Service Manager, Strategic Accounts
- Santa Ana, CA (8 miles from Huntington Beach, CA)
- 5 days ago
- Santa Ana, CA (8 miles from Huntington Beach, CA)
- 5 days ago
Job Summary: This role requires someone who can confidently manage complex renewal processes while navigating a fast-paced, high-demand environment. The ideal candidate will be proactive in...
Scheduling Coordinator / Customer Service
- Los Angeles, CA (23 miles from Huntington Beach, CA)
- 7 days ago
- Los Angeles, CA (23 miles from Huntington Beach, CA)
- 7 days ago
At Homewatch CareGivers' our Mission Statement is to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. We...
Customer Service-Admin Assistant
- Los Angeles, CA (23 miles from Huntington Beach, CA)
- 8 days ago
- Los Angeles, CA (23 miles from Huntington Beach, CA)
- 8 days ago
un Customer Service-Admin Assistant (palms) Miller & Desatnik Management MOTOR near PALMS compensation: TBD employment type: experience level: entry level job title: Customer Service-Admin...
- Anaheim, CA (10 miles from Huntington Beach, CA)
- 8 days ago
- Anaheim, CA (10 miles from Huntington Beach, CA)
- 8 days ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Customer Service Supervisor, Retail Banking (Harbor City, CA)
- Harbor City, CA (18 miles from Huntington Beach, CA)
- 8 days ago
- Harbor City, CA (18 miles from Huntington Beach, CA)
- 8 days ago
Salary Range: $23.27 - $34.90 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: June 26,...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Los Angeles, CA (23 miles from Huntington Beach, CA)
- 8 days ago
- Los Angeles, CA (23 miles from Huntington Beach, CA)
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Retail Customer Service Supervisor
- Aliso Viejo, CA (18 miles from Huntington Beach, CA)
- 10 days ago
- Aliso Viejo, CA (18 miles from Huntington Beach, CA)
- 10 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Airport Customer Service Supervisor - SNA
- Santa Ana, CA (8 miles from Huntington Beach, CA)
- 10 days ago
- Santa Ana, CA (8 miles from Huntington Beach, CA)
- 10 days ago
General information Job Title Airport Customer Service Supervisor - SNA Date Monday, June 23, 2025 Entity Unifi Aviation, LLC State California City Orange County Base Pay Rate: $ 20.50 Full/Part...
Customer Service Lead - Part-Time
- Cerritos, CA (12 miles from Huntington Beach, CA)
- 11 days ago
- Cerritos, CA (12 miles from Huntington Beach, CA)
- 11 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Demographic Data for Huntington Beach, CA
Moving to Huntington Beach, CA? Find some basic demographic data about Huntington Beach, CA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Huntington Beach, CA
Highest Education Level
Customer Service Managers in Huntington Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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