Customer Service Manager Jobs in Chula Vista, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Manager, Office Coffee Services - San Diego, CA
- San Diego, CA (7 miles from Chula Vista, CA)
- 6 hours ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 6 hours ago
Salary: $78,000 - $86,000 / year Other Forms of Compensation: Yearly Bonus Incentive Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and...
- San Diego, CA (7 miles from Chula Vista, CA)
- 11 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 11 days ago
Step into an instrumental role. Help conduct the smooth operation of a fast-paced and friendly financial planning office. Work as an employee of an independent advisor franchisee with a financial...
Customer Service Lead CA, Job 372.25
- San Diego, CA (7 miles from Chula Vista, CA)
- 11 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 11 days ago
$19.00 - $24.00 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
Client Service Manager - Water/Wastewater
- San Diego, CA (7 miles from Chula Vista, CA)
- 20 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 20 days ago
Kennedy Jenks is seeking an experienced and collaborative Client Service Manager to join our growing team in Southern California. The Client Service Manager plays a vital role in developing client...
- San Diego, CA (7 miles from Chula Vista, CA)
- 21 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 21 days ago
Position Summary: Serving as the main point of contact for Lytx clients, the Senior Client Success Manager (CSM) is responsible for managing assigned client relationships throughout the client...
Retail Customer Service Supervisor
- San Diego, CA (7 miles from Chula Vista, CA)
- 22 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 22 days ago
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...
Client Services Manager - Water/Wastewater
- San Diego, CA (7 miles from Chula Vista, CA)
- 26 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 26 days ago
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Southern California. The Client Services Manager plays a vital role in developing...
- San Diego, CA (7 miles from Chula Vista, CA)
- 26 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 26 days ago
Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team-building capabilities, and business leadership skills to drive the growth...
Customer Success Manager- Public Sector
- San Diego, CA (7 miles from Chula Vista, CA)
- 29 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 29 days ago
Apply Description Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning...
Strategic Customer Success Manager
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering...
Associate Director, Customer Service Excellence
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
Locations: New York | Boston | Atlanta | Austin | Chicago | San Francisco | Mountain View | Dallas | Denver | Detroit | Houston | Los Angeles | Miami | Minneapolis | Nashville | Summit |...
Senior Client Services Manager - Southern California (Water/Wastewater)
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
BC is excited to offer a fantastic opportunity to drive our sales strategy in the vibrant Southern California market for water and wastewater engineering and consulting services. As a Client...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Area Customer Service Coordinator
- Poway, CA (24 miles from Chula Vista, CA)
- 30+ days ago
- Poway, CA (24 miles from Chula Vista, CA)
- 30+ days ago
THIS IS NOT A REMOTE POSITION, CANDIDATE MUST LIVE IN THE SAN DIEGO AREA***** **Job Title:** Area Customer Service Coordinator **Summary:** Join our team as an Area Customer Service Coordinator,...
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
Position Summary: Amkor Technology is recruiting for a Customer Service Manager based in the San Diego, CA area....
Demographic Data for Chula Vista, CA
Moving to Chula Vista, CA? Find some basic demographic data about Chula Vista, CA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Chula Vista, CA
Highest Education Level
Customer Service Managers in Chula Vista, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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