Customer Service Manager Jobs in Carmichael, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Sacramento, CA (9 miles from Carmichael, CA)
- 1 day ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 1 day ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
- Rocklin, CA (12 miles from Carmichael, CA)
- 1 day ago
- Rocklin, CA (12 miles from Carmichael, CA)
- 1 day ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Customer Service Coordinator, Disability Access Center
- Sacramento, CA (9 miles from Carmichael, CA)
- 3 days ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 3 days ago
Customer Service Coordinator, Disability Access Center Job No: 541210 Work Type: Staff Location: Sacramento Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services,...
- Sacramento, CA (9 miles from Carmichael, CA)
- 4 days ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 4 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Experience Manager - Victoria's Secret - Galleria at Roseville - Roseville, CA
- Roseville, CA (9 miles from Carmichael, CA)
- 6 days ago
- Roseville, CA (9 miles from Carmichael, CA)
- 6 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Customer Success Manager - IC2 (CUSSUC - Customer Success)
- Folsom, CA (10 miles from Carmichael, CA)
- 9 days ago
- Folsom, CA (10 miles from Carmichael, CA)
- 9 days ago
Job Summary At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the...
- Folsom, CA (10 miles from Carmichael, CA)
- 12 days ago
- Folsom, CA (10 miles from Carmichael, CA)
- 12 days ago
Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the...
- Sacramento, CA (9 miles from Carmichael, CA)
- 13 days ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 13 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Customer Experience Manager - Victoria's Secret - Laguna Crossroads - Elk Grove, CA
- Elk Grove, CA (12 miles from Carmichael, CA)
- 16 days ago
- Elk Grove, CA (12 miles from Carmichael, CA)
- 16 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Customer Service Coordinator, Corporate
- Sacramento, CA (9 miles from Carmichael, CA)
- 18 days ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 18 days ago
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Strategic Customer Success Manager - Public Sector
- Sacramento, CA (9 miles from Carmichael, CA)
- 20 days ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 20 days ago
This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months....
Client Service Manager - Water/Wastewater
- Rancho Cordova, CA (3 miles from Carmichael, CA)
- 21 days ago
- Rancho Cordova, CA (3 miles from Carmichael, CA)
- 21 days ago
Kennedy Jenks is seeking an experienced and collaborative Client Service Manager to join our growing team in Northern California. This key role will contribute to the growth and success of our...
Customer Service Lead CA, Job 326.25
- Sacramento, CA (9 miles from Carmichael, CA)
- 24 days ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 24 days ago
$19.00- $24.00 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and...
- Sacramento, CA (9 miles from Carmichael, CA)
- 26 days ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 26 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Airline Customer Service Supervisor
- Sacramento, CA (9 miles from Carmichael, CA)
- 30+ days ago
- Sacramento, CA (9 miles from Carmichael, CA)
- 30+ days ago
Airline Customer Service Supervisor Req #1805 CASMF - B6, Sacramento, California, United States of America Job Description Posted Wednesday, May 7, 2025 at 1:00 AM GAT is seeking dynamic...
Demographic Data for Carmichael, CA
Moving to Carmichael, CA? Find some basic demographic data about Carmichael, CA below.
Customer Service Manager Online Courses and Training Opportunities
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Salary for Customer Service Manager Jobs in Carmichael, CA
Highest Education Level
Customer Service Managers in Carmichael, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Invoicing
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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