Customer Service Manager Jobs in Buena Park, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Fire and Gas Detection Technologies, Inc
- Anaheim, CA (8 miles from Buena Park, CA)
- 7 days ago
- Fire and Gas Detection Technologies, Inc
- Anaheim, CA (8 miles from Buena Park, CA)
- 7 days ago
Temp-to-Hire Position Title: Customer Service Coordinator Reports To: Customer Service Manager FLSA Status: Non-Exempt Priority Filing Date: Open Until Filled Position Overview Fire and Gas Detection...
- El Monte, CA (16 miles from Buena Park, CA)
- 22 days ago
- El Monte, CA (16 miles from Buena Park, CA)
- 22 days ago
Responsibilities: MV Transportation is seeking a Customer Service Manager to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all...
Client Relations Manager Needed
- Arcadia, CA (20 miles from Buena Park, CA)
- 1 hour ago
- Arcadia, CA (20 miles from Buena Park, CA)
- 1 hour ago
Were seeking a Client Relations Manager to join our team and help us maintain strong, positive relationships with our clients. In this role, youll serve as the primary point of contact for...
- Los Angeles, CA (16 miles from Buena Park, CA)
- 2 hours ago
- Los Angeles, CA (16 miles from Buena Park, CA)
- 2 hours ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
$19-$20/hr. Customer Service -Admin Assistant Needed (Gardena, CA)
- Gardena, CA (17 miles from Buena Park, CA)
- 1 day ago
- Gardena, CA (17 miles from Buena Park, CA)
- 1 day ago
We are a carton manufacture company located in the city of Gardena, CA currently looking for an Admin Assistant/CSR rep. As an Admin assistant you will be responsible for handling office task such...
- Anaheim, CA (2 miles from Buena Park, CA)
- 1 day ago
- Anaheim, CA (2 miles from Buena Park, CA)
- 1 day ago
About Chrysalis: Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower...
Hiring Event! - Associate Account Manager - Client Service
- La Palma, CA (2 miles from Buena Park, CA)
- 1 day ago
- La Palma, CA (2 miles from Buena Park, CA)
- 1 day ago
ADP La Palma is hosting an Hiring Event on August 26th from 4pm to 7pm to share why ADP is a GREAT place to work and speak about our Associate Account Manager - Client Services roles ADP is hiring...
Airport Customer Service Supervisor - SNA
- Santa Ana, CA (10 miles from Buena Park, CA)
- 1 day ago
- Santa Ana, CA (10 miles from Buena Park, CA)
- 1 day ago
General information Job Title Airport Customer Service Supervisor - SNA Date Monday, June 23, 2025 Entity Unifi Aviation, LLC State California City Orange County Base Pay Rate: $ 20.50 Full/Part...
- Los Angeles, CA (16 miles from Buena Park, CA)
- 1 day ago
- Los Angeles, CA (16 miles from Buena Park, CA)
- 1 day ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Client Service Manager, Business Insurance
- Paramount, CA (9 miles from Buena Park, CA)
- 2 days ago
- Paramount, CA (9 miles from Buena Park, CA)
- 2 days ago
Company: Marsh McLennan Agency Description: Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 15,000 of the...
- Los Angeles, CA (16 miles from Buena Park, CA)
- 3 days ago
- Los Angeles, CA (16 miles from Buena Park, CA)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- San Marino, CA (20 miles from Buena Park, CA)
- 4 days ago
- San Marino, CA (20 miles from Buena Park, CA)
- 4 days ago
About Wealth Enhancement Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of...
Customer Success Manager - Foundation
- El Segundo, CA (23 miles from Buena Park, CA)
- 4 days ago
- El Segundo, CA (23 miles from Buena Park, CA)
- 4 days ago
The Role The Customer Success Manager (CSM) is responsible for retaining and growing a portfolio of active customer accounts, providing best-in-class support and customer success management....
Remote WorkClient Service Manager - Water/Wastewater
- Pasadena, CA (22 miles from Buena Park, CA)
- 4 days ago
- Pasadena, CA (22 miles from Buena Park, CA)
- 4 days ago
Kennedy Jenks is seeking an experienced and collaborative Client Service Manager to join our growing team in Southern California. The Client Service Manager plays a vital role in developing client...
Customer Service Lead CA, Job 524.25
- Fullerton, CA (7 miles from Buena Park, CA)
- 6 days ago
- Fullerton, CA (7 miles from Buena Park, CA)
- 6 days ago
$19.00 - $24.00 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
Demographic Data for Buena Park, CA
Moving to Buena Park, CA? Find some basic demographic data about Buena Park, CA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Buena Park, CA
Highest Education Level
Customer Service Managers in Buena Park, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »