Customer Service Manager Jobs in North Little Rock, AR
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Little Rock, AR (10 miles from North Little Rock, AR)
- 2 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 2 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Closing - Customer Experience Manager
- Little Rock, AR (10 miles from North Little Rock, AR)
- 4 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 4 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Conway, AR (14 miles from North Little Rock, AR)
- 4 days ago
- Conway, AR (14 miles from North Little Rock, AR)
- 4 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Sr Customer Experience Manager
- Little Rock, AR (10 miles from North Little Rock, AR)
- 6 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 6 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
FY26 US Seasonal Tax-Private Client Services Manager
- Little Rock, AR (10 miles from North Little Rock, AR)
- 6 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 6 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkCustomer Support Manager - 5527346004_2-6854
- Little Rock, AR (10 miles from North Little Rock, AR)
- 6 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 6 days ago
This job was posted by : For more information, please see: Cribl does differently. What does that mean? It means we are a serious company that doesn\'t take itself too seriously; and we\'re...
Store - L.RCK-N. LITTLE ROCK, ARDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Customer Service Manager - Little Rock , AR
- Little Rock, AR (10 miles from North Little Rock, AR)
- 10 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 10 days ago
Salary: $60,000 - $65,000 / year Other Forms of Compensation: Yearly Bonus Opportunity Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and...
- Little Rock, AR (10 miles from North Little Rock, AR)
- 11 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 11 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Coordinator, Corporate
- Little Rock, AR (10 miles from North Little Rock, AR)
- 16 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 16 days ago
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
- Little Rock, AR (10 miles from North Little Rock, AR)
- 18 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 18 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Strategic Customer Success Manager - Public Sector
- Little Rock, AR (10 miles from North Little Rock, AR)
- 18 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 18 days ago
This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months....
Customer Service Coordinator Full Time (Leadership Role)
- North Little Rock, AR
- 21 days ago
- North Little Rock, AR
- 21 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Little Rock, AR (10 miles from North Little Rock, AR)
- 26 days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 26 days ago
Work Environment Customer Service Manager will have an assigned workplace for administrative duties....
Full Time Customer Experience Manager
- Little Rock, AR (10 miles from North Little Rock, AR)
- 45+ days ago
- Little Rock, AR (10 miles from North Little Rock, AR)
- 45+ days ago
Store - L.RCK-MARKHAM, AR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for North Little Rock, AR
Moving to North Little Rock, AR? Find some basic demographic data about North Little Rock, AR below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in North Little Rock, AR
Highest Education Level
Customer Service Managers in North Little Rock, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »