Customer Service Manager Jobs in Elkins, AR
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
(USA) Department Manager - Customer Service (print Solutions)
- Springdale, AR (18 miles from Elkins, AR)
- 8 days ago
- Springdale, AR (18 miles from Elkins, AR)
- 8 days ago
... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by...
- Springdale, AR (18 miles from Elkins, AR)
- 10 days ago
- Springdale, AR (18 miles from Elkins, AR)
- 10 days ago
Arconic is currently in search of Customer Service Coordinator to join our Kawneer team based in Springdale, AR. At Arconic, we take pride in our work and our innovative products and technologies...
Kohls Customer Service Supervisor - IMMEDIATELY HIRING!
- Rogers, AR (21 miles from Elkins, AR)
- 27 days ago
- Rogers, AR (21 miles from Elkins, AR)
- 27 days ago
un Kohl's Customer Service Supervisor - IMMEDIATELY HIRING! (Rogers, AR) Kohl's compensation: $18.10-$23.10 employment type: job title: Full-Time Customer Service Supervisor Kohl's is immediately...
- Rogers, AR (21 miles from Elkins, AR)
- 28 days ago
- Rogers, AR (21 miles from Elkins, AR)
- 28 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Fayetteville, AR (7 miles from Elkins, AR)
- 60+ days ago
- Fayetteville, AR (7 miles from Elkins, AR)
- 60+ days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Demographic Data for Elkins, AR
Moving to Elkins, AR? Find some basic demographic data about Elkins, AR below.
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Salary for Customer Service Manager Jobs in Elkins, AR
Highest Education Level
Customer Service Managers in Elkins, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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