Customer Service Manager Jobs in Chandler, AZ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Personal Lines Client Service Manager
- Scottsdale, AZ (13 miles from Chandler, AZ)
- 1 day ago
- Scottsdale, AZ (13 miles from Chandler, AZ)
- 1 day ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
EverPro - Head of Customer Support
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 hours ago
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+...
Customer Service Manager, Airport Customer Experience Administration
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 hours ago
Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company....
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 hours ago
Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of...
Water Customer Services Supervisor I
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 hours ago
Supervisory experience in a high-volume call center. Experience in contact center operations, people, and performance management....
Sponsor Backed Client Success Manager
- Tempe, AZ (6 miles from Chandler, AZ)
- 2 hours ago
- Tempe, AZ (6 miles from Chandler, AZ)
- 2 hours ago
JobID: 210604826 Category: Client Service JobSchedule: Full time Posted Date: 2025-05-07T20:42:35+00:00 JobShift: Day Base Pay/Salary: Chicago,IL $104,500.00-$165,000.00 Enjoy managing complex...
132 - Food City Customer Service Team Lead - 27th Ave & W. Van Buren
- Phoenix, AZ (14 miles from Chandler, AZ)
- 14 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 14 hours ago
Position Purpose: An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility...
- Chandler, AZ
- 1 day ago
- Chandler, AZ
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Gilbert, AZ (3 miles from Chandler, AZ)
- 1 day ago
- Gilbert, AZ (3 miles from Chandler, AZ)
- 1 day ago
1500 W Warner Rd Gilbert Arizona, 85233, +... Starting Pay: $17 Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales...
Manager, Customer Care and Product Support
- Tempe, AZ (6 miles from Chandler, AZ)
- 1 day ago
- Tempe, AZ (6 miles from Chandler, AZ)
- 1 day ago
Company Overview Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world....
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 days ago
Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Customer Service Lead CA, Job 224.25
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
$17.50 - $22.50 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
PT Customer Experience Manager
- Laveen, AZ (18 miles from Chandler, AZ)
- 4 days ago
- Laveen, AZ (18 miles from Chandler, AZ)
- 4 days ago
Store - Laveen, AZ Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Part Time Customer Service Manager - Nights and Weekends - 7th St and bell Rd
- Phoenix, AZ (14 miles from Chandler, AZ)
- 4 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 4 days ago
Store - PHX-PHOENIX/N 7TH ST, AZDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Demographic Data for Chandler, AZ
Moving to Chandler, AZ? Find some basic demographic data about Chandler, AZ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Chandler, AZ
Highest Education Level
Customer Service Managers in Chandler, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Monitoring
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Call Center Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- High School Diploma
- Account Management
- Process Improvement
- Retail
- Verbal Communication
- Written Communication
- Driving
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Teamwork
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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