Customer Service Analyst Jobs in Madison, WI

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Quality Assurance Analyst/Call Center Analyst Hybrid

  • Maximus Incorporated
  • Madison, WI
  • 45+ days ago
Quality Assurance Analyst /Call Center Analyst (Hybrid Schedule) Maximus Madison, WI Full-Time Apply on company site Job Details Company Overview favorite_border Relevant experience in lieu of...
Summary Relevant experience in lieu of Bachelor's degree. Must be able to come to the office. Job Summary Essential Duties and Responsibilities:- Conduct internal audits for the quality assurance...

Demographic Data for Madison, WI

Moving to Madison, WI? Find some basic demographic data about Madison, WI below.


272,940
8,577
Large

Customer Service Analyst Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
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Salary for Customer Service Analyst Jobs in Madison, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Analyst positions


Highest Education Level

Customer Service Analysts in Madison, WI offer the following education background
  • Bachelor's Degree (35.2%)
  • High School or GED (23.0%)
  • Associate's Degree (14.7%)
  • Vocational Degree or Certification (11.6%)
  • Master's Degree (10.5%)
  • Some College (3.7%)
  • Doctorate Degree (0.7%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Madison, WI
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Customer Service Analyst Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.