Customer Service Analyst Jobs in Deer Park, TX
A Customer Service Analyst plays a pivotal role in the customer service industry, focusing on evaluating and improving customer service processes and procedures. They gather and analyze data regarding customer interactions and satisfaction, and use this information to create comprehensive reports. These reports are then used to develop strategies aimed at enhancing the overall customer experience. They also have the responsibility of handling escalated customer complaints and issues, ensuring that they are resolved in a timely and efficient manner.
Important skills for a Customer Service Analyst include excellent analytical abilities, strong communication skills, and a deep understanding of customer service principles and practices. Proficiency in data analysis tools and customer relationship management (CRM) software is also highly beneficial. Certifications like Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCXP) can significantly boost their credentials. Before becoming a Customer Service Analyst, an individual might have roles such as Customer Service Representative, Customer Service Manager, or Data Analyst.
- Houston, TX (15 miles from Deer Park, TX)
- 8 hours ago
- Houston, TX (15 miles from Deer Park, TX)
- 8 hours ago
Onsite Mon- Thurs Remote- Friday Have Skill (Top 3): Communication, phone skills, customer service Self-starter, demonstrates initiative and works under minimal supervision; analytical/attention...
- Houston, TX (15 miles from Deer Park, TX)
- 6 days ago
- Houston, TX (15 miles from Deer Park, TX)
- 6 days ago
We are seeking a motivated and customer-focused Customer Service Analyst to support our manufacturing sales operations....
Customer Experience Analyst II - Issue Resolution
- Houston, TX (15 miles from Deer Park, TX)
- 13 days ago
- Houston, TX (15 miles from Deer Park, TX)
- 13 days ago
Job Description Customer Experience Analyst II - Issue Resolution Posting Start Date: 8/5/25 Requisition ID: 51395 Apply now Informations generales HOUSTON, United States, 77056 ENGIE North...
Billing Analyst/ Customer Service (Office) Support - NAM
- Houston, TX (15 miles from Deer Park, TX)
- 17 days ago
- Houston, TX (15 miles from Deer Park, TX)
- 17 days ago
The INNIO Advantage By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions...
- Houston, TX (15 miles from Deer Park, TX)
- 25 days ago
- Houston, TX (15 miles from Deer Park, TX)
- 25 days ago
Position Purpose: The Customer Experience Analyst evaluates our customer interactions to ensure we are providing an exceptional experience, while also operating within the business standards. The...
Business Analyst - Call Center Optimization
- Houston, TX (15 miles from Deer Park, TX)
- 30+ days ago
- Houston, TX (15 miles from Deer Park, TX)
- 30+ days ago
At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned team. The Business Analyst is...
- Houston, TX (15 miles from Deer Park, TX)
- 30+ days ago
- Houston, TX (15 miles from Deer Park, TX)
- 30+ days ago
Grow your career as a Client Service Analyst with an innovative global bank in Houston, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days...
Senior Customer Success Analyst, HRIS
- Houston, TX (15 miles from Deer Park, TX)
- 90+ days ago
- Houston, TX (15 miles from Deer Park, TX)
- 90+ days ago
Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a HRIS Senior Customer Success Analyst to join our team. Onsite role based out of our Houston Office ABOUT MITSUBISHI HEAVY...
Demographic Data for Deer Park, TX
Moving to Deer Park, TX? Find some basic demographic data about Deer Park, TX below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Deer Park, TX
Highest Education Level
Customer Service Analysts in Deer Park, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Procurement
- Mobile Device Management
- Help Desk Support
- CompTIA A+
- Call Center Experience
- Escalation Management
- Customer Service Management
- Customer Success
- Call Center Management
- Order Processing
- Customer Support
- Client Services
- Printing
- Resolution
- Retail Sales
- Customer Satisfaction
- Scheduling Appointments
- General Repair
- Energetic
- Technical Support
- Scanning
- Billing
- Administrative Skills
- Account Management
- Retail
- Finance
- Customer Relations
- Salesforce
- High School Diploma
- Telephone Skills
- Troubleshooting
- Process Improvement
- Auditing
- Customer Relationship Management
- Punctual
- Conflict Resolution
- Documentation
- Reporting
- Collaboration
- Filing
- Inventory Management
- Multitasking
- Microsoft PowerPoint
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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