Customer Service Analyst Jobs in Peachtree Corners, GA

A Customer Service Analyst plays a pivotal role in the customer service industry, focusing on evaluating and improving customer service processes and procedures. They gather and analyze data regarding customer interactions and satisfaction, and use this information to create comprehensive reports. These reports are then used to develop strategies aimed at enhancing the overall customer experience. They also have the responsibility of handling escalated customer complaints and issues, ensuring that they are resolved in a timely and efficient manner.

Important skills for a Customer Service Analyst include excellent analytical abilities, strong communication skills, and a deep understanding of customer service principles and practices. Proficiency in data analysis tools and customer relationship management (CRM) software is also highly beneficial. Certifications like Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCXP) can significantly boost their credentials. Before becoming a Customer Service Analyst, an individual might have roles such as Customer Service Representative, Customer Service Manager, or Data Analyst.

1-4 of 4 Jobs

Client Support Analyst III

  • LayerCake Technologies
  • Duluth, GA (4 miles from Peachtree Corners, GA)
  • 3 days ago
  • Duluth, GA (4 miles from Peachtree Corners, GA)
  • 3 days ago

Client Support Analyst III Atlanta, GA (Hybrid) Description: The Senior Client Support Analyst is the highest-level individual contributor within the pod and serves as the in-team escalation point...

Remote

Risk Analyst (Call Center)

  • Rose International
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 7 days ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 7 days ago

to learn and adapt to new technologies and processes....

In Person

Customer Service Analyst

  • The Intersect Group
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 14 days ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 14 days ago

Customer Service Analyst Atlanta, GA 30328 Posted: 05/06/2026 Employment Type: Contract Category: Customer Service Job Number: 250294 Work Location: Hybrid Job Description Customer Service Analyst /...

Hybrid

Client Support Analyst Tier I

  • Surgical Information Systems
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 26 days ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 26 days ago

For 30 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart by delivering innovative software and services that drive clinical, financial, and operational...

Hybrid

Demographic Data for Peachtree Corners, GA

Moving to Peachtree Corners, GA? Find some basic demographic data about Peachtree Corners, GA below.

Local
National
10,712,033
252,498

Customer Service Analyst Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udacity
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...
Udacity
Security Analyst Nanodegree Program
Step into the world of cybersecurity. This Nanodegree equips you with the practical skills and strategic know-how to tackle threats, assess vulnerabilities, and defend complex systems effectively....
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Salary for Customer Service Analyst Jobs in Peachtree Corners, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Analysts in Peachtree Corners, GA offer the following education background
Bachelor's Degree
37.1%
High School or GED
20.1%
Associate's Degree
15.9%
Vocational Degree or Certification
11.5%
Master's Degree
10.8%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Peachtree Corners, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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