Customer Service Analyst Jobs in La Palma, CA
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Quality Assurance Analyst, Customer Service
- Los Angeles, CA (14 miles from La Palma, CA)
- 5 days ago
- Irvine, CA (18 miles from La Palma, CA)
- 7 days ago
Customer Service Analyst II, DTS
- Diamond Bar, CA (16 miles from La Palma, CA)
- 19 days ago
Customer Service Analyst (ITS)
- Los Angeles, CA (14 miles from La Palma, CA)
- 21 days ago
Customer Service Analyst I, VMI
- Diamond Bar, CA (16 miles from La Palma, CA)
- 22 days ago
Associate Client Support Consultant Customer Service
- La Palma, CA
- 28 days ago
Analyst (Customer Service, Workforce Management)
- Orange, CA (10 miles from La Palma, CA)
- 45+ days ago
Customer Service Analyst 1-Support
- Santa Ana, CA (12 miles from La Palma, CA)
- 45+ days ago
Demographic Data for La Palma, CA
Moving to La Palma, CA? Find some basic demographic data about La Palma, CA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in La Palma, CA
Highest Education Level
- Bachelor's Degree (35.2%)
- High School or GED (23.0%)
- Associate's Degree (14.7%)
- Vocational Degree or Certification (11.6%)
- Master's Degree (10.5%)
- Some College (3.7%)
- Doctorate Degree (0.7%)
- Some High School (0.6%)
Average Work Experience
- 1-2 years (42.9%)
- Less than 1 year (38.0%)
- None (6.9%)
- 2-4 years (6.8%)
- 4-6 years (4.1%)
- 6-8 years (1.1%)
- 8-10 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
= trending- Analytical Skills
- Call Center Experience
- Client Services
- Communication Skills
- Complaint Resolution
- Computer Hardware Repair
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Relationship Management
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Escalation Management
- Flexibility
- Implementation
- Inbound
- Leadership
- Liaison
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Windows
- Multitasking
- Organization
- Policy Administration
- Policy Development
- Problem Resolution
- Problem Solving
- Process Improvement
- Product Knowledge
- Project Coordination
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Salesforce
- Scheduling
- Software
- Staff Supervision
- Technical Support
- Telephone Skills
- Time Management
- Training and Development
- Troubleshooting
- Typing
- Verbal Communication
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Analyst Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.