Call Center Representative Jobs in Houlton, WI
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
ULINE- Call Center Representative
- Inver Grove, MN (21 miles from Houlton, WI)
- 2 days ago
- Inver Grove, MN (21 miles from Houlton, WI)
- 2 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
- Saint Paul, MN (18 miles from Houlton, WI)
- 5 days ago
- Saint Paul, MN (18 miles from Houlton, WI)
- 5 days ago
Client Relations Specialist ASG National St. Paul, MN, US 15 hours ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...
Remote Work- Mendota Heights, MN (22 miles from Houlton, WI)
- 17 days ago
- Mendota Heights, MN (22 miles from Houlton, WI)
- 17 days ago
Learn more at: www.equiniti.com/us Role Summary The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to...
- Eagan, MN (23 miles from Houlton, WI)
- 21 days ago
- Eagan, MN (23 miles from Houlton, WI)
- 21 days ago
Call Center Representative Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Call Center Representative to...
Remote WorkCustomer Service Representative
- Marine on Saint Croix, MN (9 miles from Houlton, WI)
- 26 days ago
- Marine on Saint Croix, MN (9 miles from Houlton, WI)
- 26 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
ULINE- Customer Service Representative
- Star Prairie, WI (15 miles from Houlton, WI)
- 26 days ago
- Star Prairie, WI (15 miles from Houlton, WI)
- 26 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
- Saint Paul, MN (18 miles from Houlton, WI)
- 30+ days ago
- Saint Paul, MN (18 miles from Houlton, WI)
- 30+ days ago
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the...
Client Relations Specialist - Bookkeeping
- Saint Paul, MN (18 miles from Houlton, WI)
- 45+ days ago
- Saint Paul, MN (18 miles from Houlton, WI)
- 45+ days ago
Client Relations Specialist - Bookkeeping RemoteBookkeeping & Tax ServicesFull time Saint Paul, Minnesota, United States Description This is a fully and permanently remote work from home...
Remote WorkDemographic Data for Houlton, WI
Moving to Houlton, WI? Find some basic demographic data about Houlton, WI below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Houlton, WI
Highest Education Level
Call Center Representatives in Houlton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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