Call Center Representative Jobs in Bellevue, WA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Lead Member Contact Center Representative
- Gesa Credit Union
- Lynnwood, WA (13 miles from Bellevue, WA)
- 6 hours ago
- Lynnwood, WA (13 miles from Bellevue, WA)
- 6 hours ago
Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable...
In PersonContact Center Representative - Remote
- University of Washington
- Seattle, WA (5 miles from Bellevue, WA)
- 2 days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 2 days ago
Job Description The UW Medicine Contact Center has an outstanding opportunity for a Patient Access Representative (Contact Center Representative 1 (CCR1)) WORK SCHEDULE Full Time Remote Contact...
RemotePatient Contact Center Representative - Dental (1.0 FTE)
- Neighborcare Health
- Seattle, WA (5 miles from Bellevue, WA)
- 4 days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 4 days ago
Purpose The Patient Contact Center Representative (CCR) is a fully in-person role that provides excellent customer service and patient engagement to low-income and underserved populations in a...
In Person- DTG Recycle
- Bothell, WA (9 miles from Bellevue, WA)
- 8 days ago
- Bothell, WA (9 miles from Bellevue, WA)
- 8 days ago
Client Relations Specialist Reports to: Director of Sales We are seeking a motivated and customer-focused Client Relations Specialist to join our team. This role is centered on building and...
In Person- ABC Imaging
- Seattle, WA (5 miles from Bellevue, WA)
- 21 days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 21 days ago
Client Relations Specialist (Onsite Print Production Manager) Position Summary ABC Imaging is seeking an experienced Client Relations Specialist to become an integral part of our team. Reporting...
In Person- Common Spirit Health
- Edmonds, WA (15 miles from Bellevue, WA)
- 21 days ago
- Edmonds, WA (15 miles from Bellevue, WA)
- 21 days ago
Please Note: One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs....
In PersonClient Support Specialist - Greater Seattle, WA Area (REMOTE)
- Fidelity Investments
- Tukwila, WA (7 miles from Bellevue, WA)
- 45+ days ago
- Tukwila, WA (7 miles from Bellevue, WA)
- 45+ days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
In PersonCustomer Relations Associate Remote
- Spade Recruiting
- Seattle, WA (5 miles from Bellevue, WA)
- 60+ days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 60+ days ago
Work Remotely Build a High-Growth Sales Career from Anywhere Looking for a career that gives you flexibility, unlimited earning potential, and the chance to make a real impact? Were growing our...
RemoteCentralized Call Center Associate III - Ortho
- MultiCare Health System
- Auburn, WA (21 miles from Bellevue, WA)
- 60+ days ago
- Auburn, WA (21 miles from Bellevue, WA)
- 60+ days ago
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers,...
In PersonPatient Contact Center Representative II - Pacific Tower (1.0 FTE)
- Neighborcare Health
- Seattle, WA (5 miles from Bellevue, WA)
- 60+ days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 60+ days ago
Purpose The Patient Contact Center Representative (CCR) II provides excellent customer service and patient engagement to low-income and underserved populations in a virtual call center setting....
In Person- SH Hotels
- Seattle, WA (5 miles from Bellevue, WA)
- 90+ days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 90+ days ago
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team...
In Person- Sea Mar Community Health Centers
- Seattle, WA (5 miles from Bellevue, WA)
- 90+ days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 90+ days ago
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human,...
In PersonHealthcare Call Center Representative
- Kinwell
- Redmond, WA (6 miles from Bellevue, WA)
- 90+ days ago
- Redmond, WA (6 miles from Bellevue, WA)
- 90+ days ago
The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients....
In PersonClient Support Specialist - Greater Seattle, WA Area (REMOTE)
- Fidelity
- Seattle, WA (5 miles from Bellevue, WA)
- 90+ days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 90+ days ago
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Bellevue,...
In PersonDemographic Data for Bellevue, WA
Moving to Bellevue, WA? Find some basic demographic data about Bellevue, WA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bellevue, WA
Highest Education Level
Call Center Representatives in Bellevue, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »