Call Center Representative Jobs in Bellevue, WA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Healthcare Call Center Representative
- Seattle, WA (5 miles from Bellevue, WA)
- 4 days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 4 days ago
The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients....
- Seattle, WA (5 miles from Bellevue, WA)
- 10 days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 10 days ago
ABC Imaging is currently seeking a Client Relations Specialist to become an integral member of our team. Under the direction of the Client Relations District Manager, the incumbent will manage an...
CALL CENTER REPRESENTATIVE - Direct Hire
- Bothell, WA (9 miles from Bellevue, WA)
- 12 days ago
- Bothell, WA (9 miles from Bellevue, WA)
- 12 days ago
Join a team! We are a global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes. We develop, manufacture and market a range of...
Call Center Customer Service Representative
- Bremerton, WA (19 miles from Bellevue, WA)
- 16 days ago
- Bremerton, WA (19 miles from Bellevue, WA)
- 16 days ago
Part-time call center Customer Service Representative to schedule transportation services for individuals with disabilities. **JOB DUTIES:** May include but not limited to the following: - Taking...
Lead Call Center Representative
- Renton, WA (11 miles from Bellevue, WA)
- 16 days ago
- Renton, WA (11 miles from Bellevue, WA)
- 16 days ago
Lead Call Center Representative Providence St....
- Seattle, WA (5 miles from Bellevue, WA)
- 24 days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 24 days ago
Call Center Representative (363121) Schedule: FTE 0.4, Evening This position is responsible for handling incoming, outgoing and inter-office calls in a timely and efficient manner, while simultaneously...
Contact Center Representative 1
- Seattle, WA (5 miles from Bellevue, WA)
- 26 days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 26 days ago
Req #: 243813 Department: UW MEDICINE CONTACT CENTER Posting Date: 03/18/2025 Closing Info: Open Until Filled Salary: $3,861 - $5,521 per month (paid hourly rate) Shift: First Shift Notes: Contact...
Remote Work- Seattle, WA (5 miles from Bellevue, WA)
- 26 days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 26 days ago
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human,...
- Tukwila, WA (7 miles from Bellevue, WA)
- 60+ days ago
- Tukwila, WA (7 miles from Bellevue, WA)
- 60+ days ago
POSITION TITLE: Client Support Specialist DEPARTMENT: HHS Behavioral Health LOCATION: Tukwila, WA REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt; Full-Time WAGE RANGE: $29.05 -...
- Renton, WA (11 miles from Bellevue, WA)
- 90+ days ago
- Renton, WA (11 miles from Bellevue, WA)
- 90+ days ago
Join the ICHS Team! Discover how you can make an impact on people, communities and creating greater health equity. International Community Health Services (ICHS) is a nationally-recognized...
Contact Center Representative 1 (NE H Ni Seiu 925 Contact Center)
- Seattle, WA (5 miles from Bellevue, WA)
- 90+ days ago
- Seattle, WA (5 miles from Bellevue, WA)
- 90+ days ago
Do you want a career where you can make a real impact on people's lives? Do you have a passion for helping others in times of need? Would you like to work from the comforts of your own home? Would...
Remote Work- Tukwila, WA (7 miles from Bellevue, WA)
- 90+ days ago
- Tukwila, WA (7 miles from Bellevue, WA)
- 90+ days ago
We are looking to hire an experienced Call Center Representative at our Seattle, Washington office....
- Tukwila, WA (7 miles from Bellevue, WA)
- 90+ days ago
- Tukwila, WA (7 miles from Bellevue, WA)
- 90+ days ago
Locations: Tukwila, WA Type:Tribal Salary Range:$29 to $33 / Per Hour Open Period:1/21/2025 until filled Summary:When you work for the Cowlitz Indian Tribe (CIT) you will benefit from a...
About the Position: As a call center representative, you'll have the opportunity to connect with a diverse group of individuals over the phone....
Demographic Data for Bellevue, WA
Moving to Bellevue, WA? Find some basic demographic data about Bellevue, WA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bellevue, WA
Highest Education Level
Call Center Representatives in Bellevue, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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