Call Center Representative Jobs in Lake Point, UT
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Premium Billing Specialist (Call Center)
- Salt Lake City, UT (20 miles from Lake Point, UT)
- 7 days ago
- Salt Lake City, UT (20 miles from Lake Point, UT)
- 7 days ago
Start Date: 9/15 Contract for Open Enrollment Period Professional Summary The Premium Billing Specialist is responsible for delivering exceptional customer service while independently managing...
- Salt Lake City, UT (20 miles from Lake Point, UT)
- 12 days ago
- Salt Lake City, UT (20 miles from Lake Point, UT)
- 12 days ago
center experience preferred, but not required Benefits: Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long term Disability Insurance Parental Leave...
Part-Time Call Center Representative (Temp-to-Perm)
- Salt Lake City, UT (20 miles from Lake Point, UT)
- 14 days ago
- Salt Lake City, UT (20 miles from Lake Point, UT)
- 14 days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote Work- South Jordan, UT (22 miles from Lake Point, UT)
- 45+ days ago
- South Jordan, UT (22 miles from Lake Point, UT)
- 45+ days ago
Email - [email protected] a job alert for this search Call Center Representative South Jordan, UT, United States...
Pharmacy Call Center Technician
- West Valley City, UT (21 miles from Lake Point, UT)
- 45+ days ago
- West Valley City, UT (21 miles from Lake Point, UT)
- 45+ days ago
Pharmacy Call Center Technician Req #18192 3540 S 4000 W, West Valley City, UT 84120, USA Job Description Posted Monday, June 16, 2025 at 2:00 AM | Expires Tuesday, June 24, 2025 at 1:59 AM $19.00...
Call Center Representative / Patient Engagement Advocate
- Salt Lake City, UT (20 miles from Lake Point, UT)
- 90+ days ago
- Salt Lake City, UT (20 miles from Lake Point, UT)
- 90+ days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote WorkDemographic Data for Lake Point, UT
Moving to Lake Point, UT? Find some basic demographic data about Lake Point, UT below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Lake Point, UT
Highest Education Level
Call Center Representatives in Lake Point, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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