Call Center Representative Jobs in Ysleta Sur, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative-Bilingual
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 4 hours ago
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 4 hours ago
Promotes SSFCU products and services to existing and potential members while providing outstanding service through all contact channels. Offers guidance and support to foster a long term, full...
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 18 hours ago
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 18 hours ago
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow,...
- Anthony, TX (23 miles from Ysleta Sur, TX)
- 1 day ago
- Anthony, TX (23 miles from Ysleta Sur, TX)
- 1 day ago
Company Summary Don't miss our Hiring Day on July 10th from 9-5 PM! We're opening our doors for an exclusive day of hiring for our Sales and Retention Representative roles - and yes, same-day...
Sales Call Center Agent - Customer Facing
- Anthony, TX (23 miles from Ysleta Sur, TX)
- 6 days ago
- Anthony, TX (23 miles from Ysleta Sur, TX)
- 6 days ago
Company Summary Non-Negotiable Base Pay: $15.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid Full time training provided! Department Summary...
Sales Call Center Agent - Training Provided
- Clint, TX (18 miles from Ysleta Sur, TX)
- 6 days ago
- Clint, TX (18 miles from Ysleta Sur, TX)
- 6 days ago
Company Summary Don't miss our Hiring Day on July 10th from 9-5 PM! We're opening our doors for an exclusive day of hiring for our Sales and Retention Representative roles - and yes, same-day...
Sales Call Center Agent - Entry Level
- Canutillo, TX (20 miles from Ysleta Sur, TX)
- 6 days ago
- Canutillo, TX (20 miles from Ysleta Sur, TX)
- 6 days ago
Company Summary Non-Negotiable Base Pay: $15.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid Full time training provided! Department Summary...
Patient Call Center Representative
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 8 days ago
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 8 days ago
One (1) year customer service, multi-line call agent and/or call center experience. Healthcare setting preferred....
Bilingual Call Center Representative - El Paso, Texas
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 8 days ago
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 8 days ago
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...
Work-at-Home Call Center Agent
- Fort Bliss, TX (7 miles from Ysleta Sur, TX)
- 45+ days ago
- Fort Bliss, TX (7 miles from Ysleta Sur, TX)
- 45+ days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Remote Call Center Representative
- Fort Bliss, TX (7 miles from Ysleta Sur, TX)
- 45+ days ago
- Fort Bliss, TX (7 miles from Ysleta Sur, TX)
- 45+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkCall Center Representative (Bilingual) - Paid Training Provided
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 45+ days ago
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 45+ days ago
knowledge of our wireless products, accessories and pricing plans Accurately respond to customers’ questions regarding billing, devices, product features, troubleshooting, and hardware operation through one-call...
Call Center Representative (09-03)
- Sunland Park, NM (15 miles from Ysleta Sur, TX)
- 60+ days ago
- Sunland Park, NM (15 miles from Ysleta Sur, TX)
- 60+ days ago
Consistent in attendance and stable work history Proven ability to provide customer service Detail oriented Previous customer service or call center experience is preferred....
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 60+ days ago
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 60+ days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Remote Bilingual Call Center Representative Spanish-English
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 60+ days ago
- El Paso, TX (10 miles from Ysleta Sur, TX)
- 60+ days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkDemographic Data for Ysleta Sur, TX
Moving to Ysleta Sur, TX? Find some basic demographic data about Ysleta Sur, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Ysleta Sur, TX
Highest Education Level
Call Center Representatives in Ysleta Sur, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »