Call Center Representative Jobs in Venus, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Fort Worth, TX (24 miles from Venus, TX)
- 5 days ago
- Fort Worth, TX (24 miles from Venus, TX)
- 5 days ago
center experience Computer literacy English High school diploma or GED Computer skills Grammar Experience Medical terminology Communication skills Entry level Under 1 year Full Job Description Location...
- Fort Worth, TX (24 miles from Venus, TX)
- 11 days ago
- Fort Worth, TX (24 miles from Venus, TX)
- 11 days ago
Call Center Representative Luxury Bath of Texoma is one of the fastest growing brands in the acrylic bath remodeling industry....
Customer Service Sales Representative - Call Center
- Lancaster, TX (23 miles from Venus, TX)
- 17 days ago
- Lancaster, TX (23 miles from Venus, TX)
- 17 days ago
BUILD YOUR CAREER WITH TUFF SHED! Are you a dynamic communicator with a passion for sales? We’re looking for Customer Service Sales Representatives who thrive in a fast-paced environment and...
Remote WorkCall Center Agent/Reservations
- Grand Prairie, TX (24 miles from Venus, TX)
- 29 days ago
- Grand Prairie, TX (24 miles from Venus, TX)
- 29 days ago
Location: 920 MacArthur Blvd, Grand Prairie, Texas 75050 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is...
Call Center Customer Service Representative
- Grand Prairie, TX (24 miles from Venus, TX)
- 30+ days ago
- Grand Prairie, TX (24 miles from Venus, TX)
- 30+ days ago
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the...
Client Relations Specialist - Bookkeeping
- Fort Worth, TX (24 miles from Venus, TX)
- 45+ days ago
- Fort Worth, TX (24 miles from Venus, TX)
- 45+ days ago
Client Relations Specialist - Bookkeeping RemoteBookkeeping & Tax ServicesFull time Fort Worth, Texas, United States Description This is a fully and permanently remote work from home opportunity...
Remote WorkPatient Access Call Center Specialist
- Fort Worth, TX (24 miles from Venus, TX)
- 60+ days ago
- Fort Worth, TX (24 miles from Venus, TX)
- 60+ days ago
Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 1500 S. Main Street Fort Worth, Texas, 76104 United States...
Demographic Data for Venus, TX
Moving to Venus, TX? Find some basic demographic data about Venus, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Venus, TX
Highest Education Level
Call Center Representatives in Venus, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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