Call Center Representative Jobs in Marion, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- San Antonio, TX (24 miles from Marion, TX)
- 13 hours ago
- San Antonio, TX (24 miles from Marion, TX)
- 13 hours ago
Job-Specific Essential Duties and Responsibilities: Handle customer inquiries through voice, email, and online chat, providing professional assistance. Research knowledge articles to resolve...
Facility Call Center Representative
- Cibolo, TX (4 miles from Marion, TX)
- 2 days ago
- Cibolo, TX (4 miles from Marion, TX)
- 2 days ago
Description Introduction Do you have the career opportunities as a(an) Facility Call Center Representative you want with your current employer?...
Facility Call Center Representative
- San Antonio, TX (24 miles from Marion, TX)
- 2 days ago
- San Antonio, TX (24 miles from Marion, TX)
- 2 days ago
Description Introduction Do you have the career opportunities as a(an) Facility Call Center Representative you want with your current employer?...
Entry Level Call Center Representative (Onsite - $17)
- San Antonio, TX (24 miles from Marion, TX)
- 6 days ago
- San Antonio, TX (24 miles from Marion, TX)
- 6 days ago
We're looking for motivated individuals to join our Customer Service team! If you thrive in a fast-paced environment and enjoy helping people, this could be the perfect fit. What You'll Do: Answer...
Call Center Representative (Bilingual)
- San Antonio, TX (24 miles from Marion, TX)
- 6 days ago
- San Antonio, TX (24 miles from Marion, TX)
- 6 days ago
Description Work is On-site Full-time Mon- Friday 8:00- 5:00 COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care...
- San Antonio, TX (24 miles from Marion, TX)
- 8 days ago
- San Antonio, TX (24 miles from Marion, TX)
- 8 days ago
As a Call Center Representative, you’ll be part of a dynamic team that handles a high volume of inbound calls, providing exceptional service with care, precision, and professionalism....
Fraud Call Center Representative
- Converse, TX (9 miles from Marion, TX)
- 9 days ago
- Converse, TX (9 miles from Marion, TX)
- 9 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- San Antonio, TX (24 miles from Marion, TX)
- 10 days ago
- San Antonio, TX (24 miles from Marion, TX)
- 10 days ago
Client Relations Specialist Job Description Join a dynamic team as a Client Relations Specialist, where you will interact with both internal and external customers and clients. This role is...
- San Marcos, TX (23 miles from Marion, TX)
- 10 days ago
- San Marcos, TX (23 miles from Marion, TX)
- 10 days ago
What You'll Need to Apply (Requirements): -1-2 years of call center experience, specifically with outbound calls. -Medical experience is a plus!...
Remote Work- San Marcos, TX (23 miles from Marion, TX)
- 12 days ago
- San Marcos, TX (23 miles from Marion, TX)
- 12 days ago
Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...
Remote WorkFraud Call Center Representative
- San Antonio, TX (24 miles from Marion, TX)
- 13 days ago
- San Antonio, TX (24 miles from Marion, TX)
- 13 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Shavano Park, TX (24 miles from Marion, TX)
- 13 days ago
- Shavano Park, TX (24 miles from Marion, TX)
- 13 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
- San Antonio, TX (24 miles from Marion, TX)
- 14 days ago
- San Antonio, TX (24 miles from Marion, TX)
- 14 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkCall Center Customer Service Reps
- San Antonio, TX (24 miles from Marion, TX)
- 19 days ago
- San Antonio, TX (24 miles from Marion, TX)
- 19 days ago
center representative, etc. working with our company Job Criteria: Start Date: Position Type: Part-Time Permanent Years of Experience Required: Education Required: Overnight Travel: Vacation Time:...
Medical Office Specialist Call Center
- New Braunfels, TX (11 miles from Marion, TX)
- 23 days ago
- New Braunfels, TX (11 miles from Marion, TX)
- 23 days ago
Description Medical Office Specialist - Call Center Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays Introduction Experience the HCA Healthcare difference where...
Demographic Data for Marion, TX
Moving to Marion, TX? Find some basic demographic data about Marion, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Marion, TX
Highest Education Level
Call Center Representatives in Marion, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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