Call Center Representative Jobs in Macdona, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Entry Level Call Center Representative (Onsite - $17)
- San Antonio, TX (13 miles from Macdona, TX)
- 2 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 2 days ago
We're looking for motivated individuals to join our Customer Service team! If you thrive in a fast-paced environment and enjoy helping people, this could be the perfect fit. What You'll Do: Answer...
Call Center Representative (Bilingual)
- San Antonio, TX (13 miles from Macdona, TX)
- 3 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 3 days ago
Description Work is On-site Full-time Mon- Friday 8:00- 5:00 COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care...
- San Antonio, TX (13 miles from Macdona, TX)
- 5 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 5 days ago
As a Call Center Representative, you’ll be part of a dynamic team that handles a high volume of inbound calls, providing exceptional service with care, precision, and professionalism....
- Elmendorf, TX (22 miles from Macdona, TX)
- 6 days ago
- Elmendorf, TX (22 miles from Macdona, TX)
- 6 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Fraud Call Center Representative
- Von Ormy, TX (7 miles from Macdona, TX)
- 6 days ago
- Von Ormy, TX (7 miles from Macdona, TX)
- 6 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- San Antonio, TX (13 miles from Macdona, TX)
- 6 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 6 days ago
Client Relations Specialist Job Description Join a dynamic team as a Client Relations Specialist, where you will interact with both internal and external customers and clients. This role is...
Fraud Call Center Representative
- San Antonio, TX (13 miles from Macdona, TX)
- 10 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 10 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
- San Antonio, TX (13 miles from Macdona, TX)
- 11 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 11 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkCall Center Customer Service Reps
- San Antonio, TX (13 miles from Macdona, TX)
- 16 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 16 days ago
center representative, etc. working with our company Job Criteria: Start Date: Position Type: Part-Time Permanent Years of Experience Required: Education Required: Overnight Travel: Vacation Time:...
- San Antonio, TX (13 miles from Macdona, TX)
- 22 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 22 days ago
We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. In this role, your understanding of network functionality and familiarity with common...
Medical Call Center Representative
- San Antonio, TX (13 miles from Macdona, TX)
- 23 days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 23 days ago
Job Description Seeking customer-focused, medical professionals for an onsite Medical Call Center Representative role....
Medical Office Specialist Call Center
- San Antonio, TX (13 miles from Macdona, TX)
- 30+ days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 30+ days ago
Description Medical Office Specialist - Call CenterFull time (Monday - Friday, days), no nights, no on call, no weekends, no holidays Introduction Experience the HCA Healthcare difference where...
Customer Service/Call Center Representative II
- San Antonio, TX (13 miles from Macdona, TX)
- 30+ days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 30+ days ago
Customer Service/Call Center Representative II Please share Profiles at Customer Service/Call Center Representative II San Antonio, TX This is a hybrid role....
Bilingual Call Center Representative (Spanish)
- San Antonio, TX (13 miles from Macdona, TX)
- 30+ days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 30+ days ago
We are currently seeking a skilled Bilingual Call Center Representative who is fluent in Spanish....
- San Antonio, TX (13 miles from Macdona, TX)
- 30+ days ago
- San Antonio, TX (13 miles from Macdona, TX)
- 30+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Macdona, TX
Highest Education Level
Call Center Representatives in Macdona, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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