Call Center Representative Jobs in Fischer, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- San Marcos, TX (14 miles from Fischer, TX)
- 6 days ago
- San Marcos, TX (14 miles from Fischer, TX)
- 6 days ago
What You'll Need to Apply (Requirements): -1-2 years of call center experience, specifically with outbound calls. -Medical experience is a plus!...
Remote Work- San Marcos, TX (14 miles from Fischer, TX)
- 9 days ago
- San Marcos, TX (14 miles from Fischer, TX)
- 9 days ago
Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...
Remote WorkMedical Office Specialist Call Center
- New Braunfels, TX (20 miles from Fischer, TX)
- 19 days ago
- New Braunfels, TX (20 miles from Fischer, TX)
- 19 days ago
Description Medical Office Specialist - Call Center Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays Introduction Experience the HCA Healthcare difference where...
Guest Response Team Agent- (Call Center)
- New Braunfels, TX (20 miles from Fischer, TX)
- 60+ days ago
- New Braunfels, TX (20 miles from Fischer, TX)
- 60+ days ago
At least 1 year of inbound call center experience. Previous experience in a Lead or Supervisory role is preferred. Demonstrated working knowledge of Microsoft Office....
Demographic Data for Fischer, TX
Moving to Fischer, TX? Find some basic demographic data about Fischer, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Fischer, TX
Highest Education Level
Call Center Representatives in Fischer, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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