Call Center Representative Jobs in Cibolo, TX

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 24 Jobs

Facility Call Center Representative

  • San Antonio, TX (19 miles from Cibolo, TX)
  • moments ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • moments ago

Description Introduction Do you have the career opportunities as a(an) Facility Call Center Representative you want with your current employer?...

Entry Level Call Center Representative (Onsite - $17)

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 3 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 3 days ago

We're looking for motivated individuals to join our Customer Service team! If you thrive in a fast-paced environment and enjoy helping people, this could be the perfect fit. What You'll Do: Answer...

Call Center Representative (Bilingual)

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 4 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 4 days ago

Description Work is On-site Full-time Mon- Friday 8:00- 5:00 COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care...

Call Center Agent

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 5 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 5 days ago

As a Call Center Representative, you’ll be part of a dynamic team that handles a high volume of inbound calls, providing exceptional service with care, precision, and professionalism....

Fraud Call Center Representative

  • Converse, TX (6 miles from Cibolo, TX)
  • 6 days ago
  • Converse, TX (6 miles from Cibolo, TX)
  • 6 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Call Center Representative

  • Leon Valley, TX (24 miles from Cibolo, TX)
  • 6 days ago
  • Leon Valley, TX (24 miles from Cibolo, TX)
  • 6 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Client Relations Specialist

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 7 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 7 days ago

Client Relations Specialist Job Description Join a dynamic team as a Client Relations Specialist, where you will interact with both internal and external customers and clients. This role is...

Outbound Call Center Rep

  • San Marcos, TX (24 miles from Cibolo, TX)
  • 7 days ago
  • San Marcos, TX (24 miles from Cibolo, TX)
  • 7 days ago

What You'll Need to Apply (Requirements): -1-2 years of call center experience, specifically with outbound calls. -Medical experience is a plus!...

Remote Work

Client Relations Specialist

  • San Marcos, TX (24 miles from Cibolo, TX)
  • 9 days ago
  • San Marcos, TX (24 miles from Cibolo, TX)
  • 9 days ago

Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...

Remote Work

Fraud Call Center Representative

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 10 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 10 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 12 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 12 days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....

Remote Work

Call Center Customer Service Reps

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 17 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 17 days ago

center representative, etc. working with our company Job Criteria: Start Date: Position Type: Part-Time Permanent Years of Experience Required: Education Required: Overnight Travel: Vacation Time:...

Medical Office Specialist Call Center

  • New Braunfels, TX (12 miles from Cibolo, TX)
  • 20 days ago
  • New Braunfels, TX (12 miles from Cibolo, TX)
  • 20 days ago

Description Medical Office Specialist - Call Center Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays Introduction Experience the HCA Healthcare difference where...

Call Center Representative

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 22 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 22 days ago

We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. In this role, your understanding of network functionality and familiarity with common...

Medical Call Center Representative

  • San Antonio, TX (19 miles from Cibolo, TX)
  • 23 days ago
  • San Antonio, TX (19 miles from Cibolo, TX)
  • 23 days ago

Job Description Seeking customer-focused, medical professionals for an onsite Medical Call Center Representative role....

Demographic Data for Cibolo, TX

Moving to Cibolo, TX? Find some basic demographic data about Cibolo, TX below.

Local
National
44,079
322
Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
John Academy
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Udemy
Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...
FutureLearn
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
Register to search for more online courses. >>>

Salary for Call Center Representative Jobs in Cibolo, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Cibolo, TX offer the following education background
High School or GED
32.8%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Cibolo, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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