Call Center Representative Jobs in Cibolo, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative - 11:30am - 8:00pm Shift
- San Antonio, TX (19 miles from Cibolo, TX)
- 1 day ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 1 day ago
Soniva Dental 1.0 Call Center Representative - 11:30am - 8:00pm Shift Sign in to apply San Antonio, TX Sign in to apply A call center representative's primary function is to provide customer service...
Assistant Lead Supervisory Call Specialist
- San Antonio, TX (19 miles from Cibolo, TX)
- 2 days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 2 days ago
Ensure that all call center operations align with ORR policies, procedures, and requirements....
Medical Call Center Representative
- San Antonio, TX (19 miles from Cibolo, TX)
- 7 days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 7 days ago
Overview AMERICAN HOSPITAL SERVICES GROUP, LLC San Antonio, TX The Medical Consult Manager will be responsible for all Virtual Medical Operations Center Consult Program calls and appropriate...
Call Center Representative-On-Site
- San Antonio, TX (19 miles from Cibolo, TX)
- 7 days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 7 days ago
Promotes SSFCU products and services to existing and potential members while providing outstanding service through all contact channels. Offers guidance and support to foster a long term, full...
- San Antonio, TX (19 miles from Cibolo, TX)
- 12 days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 12 days ago
About Us Welcome to Daily Dot Art, your premier destination for creative and innovative digital graphic design solutions. We have quickly established ourselves as a leading force in the industry,...
Medical Office Specialist Call Center
- New Braunfels, TX (12 miles from Cibolo, TX)
- 15 days ago
- New Braunfels, TX (12 miles from Cibolo, TX)
- 15 days ago
Description Medical Office Specialist - Call Center Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays Introduction Experience the HCA Healthcare difference where...
- San Antonio, TX (19 miles from Cibolo, TX)
- 18 days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 18 days ago
Position Overview We are searching for a Call Center Representative to join our growing team at Gohiya in San Antonio, TX....
- Saint Hedwig, TX (9 miles from Cibolo, TX)
- 27 days ago
- Saint Hedwig, TX (9 miles from Cibolo, TX)
- 27 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Client Support Specialist - San Antonio, TX Area
- San Antonio, TX (19 miles from Cibolo, TX)
- 27 days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 27 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Client Support Specialist - NVC - req12880
- San Antonio, TX (19 miles from Cibolo, TX)
- 28 days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 28 days ago
Client Support Specialist - NVC - req12880 If you are a TRS or ORP retiree please contact Employment at ... for clarification on eligibility of this position. Posting closes on: 8/20/2025 at...
Remote Call Center Representative
- San Antonio, TX (19 miles from Cibolo, TX)
- 30+ days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 30+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkBilingual Call Center Representative (Spanish)
- San Antonio, TX (19 miles from Cibolo, TX)
- 30+ days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 30+ days ago
We are currently seeking a skilled Bilingual Call Center Representative who is fluent in Spanish....
Call Center Representative (Bilingual)
- San Antonio, TX (19 miles from Cibolo, TX)
- 45+ days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 45+ days ago
Description Work is On-site Full-time Mon- Friday 8:00- 5:00 COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care...
Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
- San Antonio, TX (19 miles from Cibolo, TX)
- 60+ days ago
- San Antonio, TX (19 miles from Cibolo, TX)
- 60+ days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkDemographic Data for Cibolo, TX
Moving to Cibolo, TX? Find some basic demographic data about Cibolo, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Cibolo, TX
Highest Education Level
Call Center Representatives in Cibolo, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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