Call Center Representative Jobs in Channelview, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Contact Center Representative - PreService II
- Houston, TX (15 miles from Channelview, TX)
- 11 hours ago
- Houston, TX (15 miles from Channelview, TX)
- 11 hours ago
We are searching for a Contact Center Representative-someone who works well in a fast-paced hospital setting. You'll field general inquiries from patients and physicians for information related to...
- Houston, TX (15 miles from Channelview, TX)
- 2 days ago
- Houston, TX (15 miles from Channelview, TX)
- 2 days ago
Call Center Representative Location: Houston, Texas 77023 Duration: 2.5 Months+, Contract Shift Details: Monday thru Saturday - evening shifts of 1 to 7 pm Pay Rate: $18.00/hr JOB DESCRIPTION As a Customer...
Bilingual Call Center Rep - Mandarin/Cantonese
- Houston, TX (15 miles from Channelview, TX)
- 2 days ago
- Houston, TX (15 miles from Channelview, TX)
- 2 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Call Center Representative (ECT) - Bilingual (English/Spanish)
- Bellaire, TX (22 miles from Channelview, TX)
- 3 days ago
- Bellaire, TX (22 miles from Channelview, TX)
- 3 days ago
Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally....
- Pasadena, TX (8 miles from Channelview, TX)
- 4 days ago
- Pasadena, TX (8 miles from Channelview, TX)
- 4 days ago
Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing!...
Treasury Management Client Support Specialist II
- Houston, TX (15 miles from Channelview, TX)
- 8 days ago
- Houston, TX (15 miles from Channelview, TX)
- 8 days ago
Cadence Bank: A distinctive beat. A unique rhythm. A synchronized harmony. Cadence Bank strives to innovate by promoting fresh ideas, making technology accessible, and combining high tech with...
$16/Hr. REMOTE Outbound Call Center Rep. (HOUSTON RESIDENTS ONLY)
- Houston, TX (15 miles from Channelview, TX)
- 9 days ago
- Houston, TX (15 miles from Channelview, TX)
- 9 days ago
Requirements: Previous Call Center experience. (1 + year preferred) Previous experience with high-volume calls - Good communication skills (verbal and written) MUST BE ABLE TO BE ON CAMERA....
Remote Work- Houston, TX (15 miles from Channelview, TX)
- 11 days ago
- Houston, TX (15 miles from Channelview, TX)
- 11 days ago
The Details** Position: Call Center Specialist Location: Texas Medical Center Schedule: Full-time, Morning & Evening Shifts Must be open to working weekends & holidays Growth Opportunities Pay...
- Houston, TX (15 miles from Channelview, TX)
- 13 days ago
- Houston, TX (15 miles from Channelview, TX)
- 13 days ago
Join Our Team for Open Enrollment Season – Hiring Remote Call Center Representatives!...
Remote WorkPatient Access Specialist - Call Center I (Behavioral Health - Monolingual or Bilingual)
- Houston, TX (15 miles from Channelview, TX)
- 14 days ago
- Houston, TX (15 miles from Channelview, TX)
- 14 days ago
Benefits We Offer Outstanding Benefits: Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match...
(Bilingual) Patient Access Specialist - Call Center Rep
- Houston, TX (15 miles from Channelview, TX)
- 14 days ago
- Houston, TX (15 miles from Channelview, TX)
- 14 days ago
Benefits We Offer Outstanding Benefits: Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match...
Senior Call Center Representative
- Houston, TX (15 miles from Channelview, TX)
- 24 days ago
- Houston, TX (15 miles from Channelview, TX)
- 24 days ago
We are searching for a Senior Call Center Representative- someone who works well in a fast-paced setting....
Customer Relations Associate - Part Time
- League City, TX (19 miles from Channelview, TX)
- 26 days ago
- League City, TX (19 miles from Channelview, TX)
- 26 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
- Houston, TX (15 miles from Channelview, TX)
- 28 days ago
- Houston, TX (15 miles from Channelview, TX)
- 28 days ago
Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental...
- Houston, TX (15 miles from Channelview, TX)
- 45+ days ago
- Houston, TX (15 miles from Channelview, TX)
- 45+ days ago
We pay our Call Center Representatives a competitive wage of $16.00/hour....
Demographic Data for Channelview, TX
Moving to Channelview, TX? Find some basic demographic data about Channelview, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Channelview, TX
Highest Education Level
Call Center Representatives in Channelview, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Typing
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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