Call Center Representative Jobs in Bee Caves, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Austin, TX (8 miles from Bee Caves, TX)
- 10 hours ago
- Austin, TX (8 miles from Bee Caves, TX)
- 10 hours ago
Responsive recruiter Be a key contributor to an exciting software company! CareerPlug provides innovative recruiting and HR software for over 16,000 growing companies. Our applicant tracking and...
Remote Work- Austin, TX (10 miles from Bee Caves, TX)
- 3 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 3 days ago
Client Relations Specialist ASG National Austin, TX, US 3 days ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...
Remote WorkCall Center Rep - Spanish Bilingual Preferred
- Austin, TX (10 miles from Bee Caves, TX)
- 5 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 5 days ago
Call Center Rep - Spanish Bilingual Preferred Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $19.25 hourly minimum Join a wonderful team and work for an growing organization with a...
Remote Work- Austin, TX (10 miles from Bee Caves, TX)
- 6 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 6 days ago
Aid Medicaid providers and clients with inquiries regarding eligibility, medical claims status, and other program questions. Respond to phone inquiries promptly, courteously, and concisely....
- Austin, TX (10 miles from Bee Caves, TX)
- 10 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 10 days ago
Details Department: Ear, Nose, and Throat Schedule: Monday- Friday 8AM- 5PM Hospital: Austin Medical Plaza Location: 3705 Medical Parkway, Austin, Texas 78705 Benefits Paid time off (PTO) Various...
HR Customer Service Call Center Representative
- Round Rock, TX (20 miles from Bee Caves, TX)
- 11 days ago
- Round Rock, TX (20 miles from Bee Caves, TX)
- 11 days ago
Submit your application for the opportunity below:HR Customer Service Call Center Representative that is work from home....
Remote Work- Austin, TX (10 miles from Bee Caves, TX)
- 22 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 22 days ago
Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....
Remote WorkCall Center Associate 2nd Shift
- Austin, TX (10 miles from Bee Caves, TX)
- 22 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 22 days ago
Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....
Remote Work- Austin, TX (10 miles from Bee Caves, TX)
- 23 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 23 days ago
Experience: Two years of experience working in a physican's office or healthcare facility; Call center experience strongly preferred....
- Austin, TX (12 miles from Bee Caves, TX)
- 28 days ago
- Austin, TX (12 miles from Bee Caves, TX)
- 28 days ago
Previous Call Center experience. Previous Financial Institution experience. Additional Information All your information will be kept confidential according to EEO guidelines....
Customer Experience Specialist (Call Center - Austin, TX)
- Austin, TX (10 miles from Bee Caves, TX)
- 30+ days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 30+ days ago
Who We Are. At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that...
Bilingual Call Center Specialist (Spanish/English)
- Austin, TX (10 miles from Bee Caves, TX)
- 30+ days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 30+ days ago
Location: This position will be working remotely on Mondays, Wednesdays, and Fridays and will be working in person at our Headquarters location in North Austin on Tuesdays and Thursdays. Schedule:...
Client Relations Specialist - Bookkeeping
- Austin, TX (10 miles from Bee Caves, TX)
- 45+ days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 45+ days ago
Client Relations Specialist - Bookkeeping RemoteBookkeeping & Tax ServicesFull time Austin, Texas, United States Description This is a fully and permanently remote work from home opportunity with...
Remote WorkContact Center Customer Care Associate
- Austin, TX (10 miles from Bee Caves, TX)
- 45+ days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 45+ days ago
Make an impact with the power of your ideas Cotality is no ordinary company. We're the only holistic data, insights and workflow solutions provider for the property ecosystem-serving industries...
- Austin, TX (10 miles from Bee Caves, TX)
- 60+ days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 60+ days ago
Location: This position will be working remotely on Mondays, Wednesdays, and Fridays and will be working in person at our Headquarters location in North Austin on Tuesdays and Thursdays. Schedule:...
Demographic Data for Bee Caves, TX
Moving to Bee Caves, TX? Find some basic demographic data about Bee Caves, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bee Caves, TX
Highest Education Level
Call Center Representatives in Bee Caves, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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