Call Center Representative Jobs in Aubrey, TX

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 26 Jobs

Call Center Representative

Plano, TX (21 miles from Aubrey, TX)
19 hours ago

Plano, TX (21 miles from Aubrey, TX)
19 hours ago

Description Job Title: Call Center Representative Duration: Long Term Location: Dallas-Fort Worth, TX Due to client requirements this role is only open to USC or GC candidates* Job Summary: Project...

Centralized Sales Representative (call center)

Plano, TX (21 miles from Aubrey, TX)
20 hours ago

Plano, TX (21 miles from Aubrey, TX)
20 hours ago

Position: Centralized Sales Representative (call center) Hours of Work: Full-time, Non-Exempt, On-Site 40 hours a week during Monday - Friday 8:30 AM - 8:00 PM Saturday hours required seasonally...

AXS _Contact Center Representative I

Frisco, TX (10 miles from Aubrey, TX)
3 days ago

Frisco, TX (10 miles from Aubrey, TX)
3 days ago

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000...

Customer Sales Support Specialist (call center)

Plano, TX (19 miles from Aubrey, TX)
3 days ago

Plano, TX (19 miles from Aubrey, TX)
3 days ago

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for...

Bilingual Customer Sales Support Specialist (call center)

Plano, TX (19 miles from Aubrey, TX)
3 days ago

Plano, TX (19 miles from Aubrey, TX)
3 days ago

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for...

Call Center Representative (Part-Time)

Addison, TX (23 miles from Aubrey, TX)
7 days ago

Addison, TX (23 miles from Aubrey, TX)
7 days ago

Were looking for enthusiastic and dependable individuals to join our team as Part-Time Call Center Representatives....

HOA Client Support Specialist

Addison, TX (23 miles from Aubrey, TX)
13 days ago

Addison, TX (23 miles from Aubrey, TX)
13 days ago

The HOA Client Support Specialist is responsible for providing a full range of professional, technical, and general support to customers and Bank personnel. Provide excellent client service to...

Call Center Specialist (Part-time)

McKinney, TX (23 miles from Aubrey, TX)
15 days ago

McKinney, TX (23 miles from Aubrey, TX)
15 days ago

Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties...

Call Center Specialist

McKinney, TX (23 miles from Aubrey, TX)
15 days ago

McKinney, TX (23 miles from Aubrey, TX)
15 days ago

Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties...

Call Center Customer Service

The Colony, TX (14 miles from Aubrey, TX)
15 days ago

The Colony, TX (14 miles from Aubrey, TX)
15 days ago

In addition to that, Call Center Representatives take part in our monthly raffles with high-end prizes!...

Call Center Representative - Oral Surgery (Bilingual)

Denton, TX (10 miles from Aubrey, TX)
16 days ago

Denton, TX (10 miles from Aubrey, TX)
16 days ago

Specialties Bilingual Call Center Representative -Oral Surgery Denton, TX OPPORTUNITY FOR DENTAL INSURANCE BENEFITS and GROWTH Are you looking for a position that offers growth opportunities, merit...

Call Center Representative II

Lewisville, TX (18 miles from Aubrey, TX)
23 days ago

Lewisville, TX (18 miles from Aubrey, TX)
23 days ago

Service Center CSCS TX Job Summary Contacts potential and current customers and solicits sales by telephone and provides the highest standard of professionalism and courtesy to resolve customer...

Call Center Associate - Dallas, Tx.

Farmers Branch, TX (24 miles from Aubrey, TX)
25 days ago

Farmers Branch, TX (24 miles from Aubrey, TX)
25 days ago

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow...

Call Center Customer Service Representative

Addison, TX (23 miles from Aubrey, TX)
30+ days ago

Addison, TX (23 miles from Aubrey, TX)
30+ days ago

LOCATION Dallas, TX JOB TYPE Full-Time & Part-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...

Contact Center Representative

Addison, TX (23 miles from Aubrey, TX)
30+ days ago

Addison, TX (23 miles from Aubrey, TX)
30+ days ago

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...

View all 26 jobs

Demographic Data for Aubrey, TX

Moving to Aubrey, TX? Find some basic demographic data about Aubrey, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Aubrey, TX

Local

National

Total Population

47,118

Number of Businesses

594

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Aubrey, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Aubrey, TX offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Aubrey, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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