Call Center Representative Jobs in Anthony, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative-Bilingual
- El Paso, TX (15 miles from Anthony, TX)
- 1 hour ago
- El Paso, TX (15 miles from Anthony, TX)
- 1 hour ago
Promotes SSFCU products and services to existing and potential members while providing outstanding service through all contact channels. Offers guidance and support to foster a long term, full...
- El Paso, TX (15 miles from Anthony, TX)
- 14 hours ago
- El Paso, TX (15 miles from Anthony, TX)
- 14 hours ago
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow,...
Company Summary Don't miss our Hiring Day on July 10th from 9-5 PM! We're opening our doors for an exclusive day of hiring for our Sales and Retention Representative roles - and yes, same-day...
Bilingual Call Center Representative
- Las Cruces, NM (23 miles from Anthony, TX)
- 4 days ago
- Las Cruces, NM (23 miles from Anthony, TX)
- 4 days ago
We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Company Summary Non-Negotiable Base Pay: $15.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid Full time training provided! Department Summary...
Sales Call Center Agent - Entry Level
- Canutillo, TX (3 miles from Anthony, TX)
- 5 days ago
- Canutillo, TX (3 miles from Anthony, TX)
- 5 days ago
Company Summary Non-Negotiable Base Pay: $15.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid Full time training provided! Department Summary...
- El Paso, TX (15 miles from Anthony, TX)
- 6 days ago
- El Paso, TX (15 miles from Anthony, TX)
- 6 days ago
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** The **Seasonal Contact Center Agent**...
- Las Cruces, NM (23 miles from Anthony, TX)
- 7 days ago
- Las Cruces, NM (23 miles from Anthony, TX)
- 7 days ago
Prior call center experience is not required; candidates experienced in customer service industries, such as servers, bartenders, and retail associates, are encouraged to apply!...
Patient Call Center Representative
- El Paso, TX (15 miles from Anthony, TX)
- 7 days ago
- El Paso, TX (15 miles from Anthony, TX)
- 7 days ago
One (1) year customer service, multi-line call agent and/or call center experience. Healthcare setting preferred....
Bilingual Call Center Representative - El Paso, Texas
- El Paso, TX (15 miles from Anthony, TX)
- 8 days ago
- El Paso, TX (15 miles from Anthony, TX)
- 8 days ago
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...
WORK AT HOME CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM (23 miles from Anthony, TX)
- 8 days ago
- Las Cruces, NM (23 miles from Anthony, TX)
- 8 days ago
LOCATION Las Cruces, NM POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound...
Call Center Representative (Part-Time)
- Las Cruces, NM (23 miles from Anthony, TX)
- 10 days ago
- Las Cruces, NM (23 miles from Anthony, TX)
- 10 days ago
Were looking for enthusiastic and dependable individuals to join our team as Part-Time Call Center Representatives....
- Las Cruces, NM (23 miles from Anthony, TX)
- 10 days ago
- Las Cruces, NM (23 miles from Anthony, TX)
- 10 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
2X10 Weekend Call Center Representative (Part-Time)
- Las Cruces, NM (23 miles from Anthony, TX)
- 10 days ago
- Las Cruces, NM (23 miles from Anthony, TX)
- 10 days ago
We seeking an entry-level and experienced weekend call center representatives to support the sales process and improve customer service....
- Las Cruces, NM (23 miles from Anthony, TX)
- 10 days ago
- Las Cruces, NM (23 miles from Anthony, TX)
- 10 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Anthony, TX
Moving to Anthony, TX? Find some basic demographic data about Anthony, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Anthony, TX
Highest Education Level
Call Center Representatives in Anthony, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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