Call Center Representative Jobs in Maynardville, TN

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-9 of 9 Jobs

Call Center Associate

Knoxville, TN (21 miles from Maynardville, TN)
5 hours ago

Knoxville, TN (21 miles from Maynardville, TN)
5 hours ago

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. Youll need to be efficient, productive, and thorough...

$20 Remote B2B Client Call Center Rep (Onsite Training)

Knoxville, TN (21 miles from Maynardville, TN)
1 day ago

Knoxville, TN (21 miles from Maynardville, TN)
1 day ago

RemX is seeking an experience B2B Client Call Center Rep. You will be responsible for processing payments for Insurance Carriers on behalf of Banks for escrow payments on mortgages. You will make...

Remote Work

Onsite Customer Support -Call Center Rep

Knoxville, TN (21 miles from Maynardville, TN)
2 days ago

Knoxville, TN (21 miles from Maynardville, TN)
2 days ago

RemX is Seeking Customer Service Reps for an onsite position in Knoxville, TN with an organization that provided extended business office for colleges and universities within the country. Work and...

Call Center Agent

Knoxville, TN (21 miles from Maynardville, TN)
8 days ago

Knoxville, TN (21 miles from Maynardville, TN)
8 days ago

center experience highly preferred Ability to speak clearly and concisely...

Medical Call Center Representative

Knoxville, TN (21 miles from Maynardville, TN)
8 days ago

Knoxville, TN (21 miles from Maynardville, TN)
8 days ago

Medical Call Center Representative TeamHealth - 3.3 Knoxville, TN Job Details Full-time Estimated: $33.4K - $43.1K a year 6 hours ago Qualifications Management Clerical experience 1 year Medical terminology...

Call Center Representative

Knoxville, TN (21 miles from Maynardville, TN)
12 days ago

Knoxville, TN (21 miles from Maynardville, TN)
12 days ago

Call Center Representative Knoxville, TN Description RemX is seeking Call Center Representatives for On-Site opportunities in Knoxville, TN 37923....

Call Center Representative

Knoxville, TN (21 miles from Maynardville, TN)
15 days ago

Knoxville, TN (21 miles from Maynardville, TN)
15 days ago

RemX is seeking experienced Call Center Representatives to join our team in Knoxville, TN!...

Bilingual Spanish Call Center Agent PT- Remote Wfh After Training

Knoxville, TN (21 miles from Maynardville, TN)
60+ days ago

Knoxville, TN (21 miles from Maynardville, TN)
60+ days ago

BILINGUAL SPANISH CALL CENTER AGENT - PT- REMOTE WFH AFTER TRAINING TeamHealth Knoxville, TN (Onsite) Part-Time Job Details In this position, you'll utilize your Bilingual Spanishmunication skills...

Contact Center Representative

Knoxville, TN (21 miles from Maynardville, TN)
90+ days ago

Knoxville, TN (21 miles from Maynardville, TN)
90+ days ago

Skills you'll bring for success: 1 - 3 years previous call center experience High School Diploma/GED or equivalent related business experience preferred Strong written and verbal communication skills...

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Demographic Data for Maynardville, TN

Moving to Maynardville, TN? Find some basic demographic data about Maynardville, TN below.

Median Age

Average Household Income

Home Value vs Household Income in Maynardville, TN

Local

National

Total Population

10,449

Number of Businesses

162

City Size

Medium/Sm

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Maynardville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Maynardville, TN offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Maynardville, TN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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