Call Center Representative Jobs in Line Lexington, PA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 21 Jobs

Call Center Agent

Middle City West, PA (23 miles from Line Lexington, PA)
1 day ago

Middle City West, PA (23 miles from Line Lexington, PA)
1 day ago

Now Hiring: Call Center Agent in Philadelphia! Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented Call Center Agent to join our Business Processing Solutions...

Bilingual Call Center Rep - Mandarin/Cantonese

Philadelphia, PA (23 miles from Line Lexington, PA)
1 day ago

Philadelphia, PA (23 miles from Line Lexington, PA)
1 day ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Contact Center Representative $15 Bilingual (Fulltime, In-Office)

Bristol, PA (24 miles from Line Lexington, PA)
3 days ago

Bristol, PA (24 miles from Line Lexington, PA)
3 days ago

Job Type Full-time Description The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs....

Scheduling Call Center Rep - 2nd Shift

Warminster, PA (10 miles from Line Lexington, PA)
6 days ago

Warminster, PA (10 miles from Line Lexington, PA)
6 days ago

Scheduling Call Center Rep - 2nd Shift Vertical Screen Inc. - 2.8 Warminster, PA Job Details Full-time $15 an hour 2 days ago Benefits Paid training Paid holidays Health insurance Dental insurance...

Call Center Representative

Bensalem, PA (21 miles from Line Lexington, PA)
9 days ago

Bensalem, PA (21 miles from Line Lexington, PA)
9 days ago

Competitive Base Salary - Experience Required ****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K – PFFCU contributes automatic 6% regardless of...

Customer Care Associate I - FM

Bristol, PA (24 miles from Line Lexington, PA)
11 days ago

Bristol, PA (24 miles from Line Lexington, PA)
11 days ago

Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....

Call Center Representative

Philadelphia, PA (23 miles from Line Lexington, PA)
22 days ago

Philadelphia, PA (23 miles from Line Lexington, PA)
22 days ago

Title Call Center Representative EOE Statement We are an equal employment opportunity employer....

Box Office and Call Center Specialist P/T, Weekends Required

Philadelphia, PA (23 miles from Line Lexington, PA)
23 days ago

Philadelphia, PA (23 miles from Line Lexington, PA)
23 days ago

Primary Function: The Box Office and Call Center Specialist is responsible for serving a s the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center...

Customer Service Center Representative (Call Center)

Quakertown, PA (12 miles from Line Lexington, PA)
28 days ago

Quakertown, PA (12 miles from Line Lexington, PA)
28 days ago

FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and...

Call Center Representative

Pennington, NJ (24 miles from Line Lexington, PA)
30+ days ago

Pennington, NJ (24 miles from Line Lexington, PA)
30+ days ago

Call Center Representative Contract: Pennington, New Jersey, US Salary Range: 21.00 - 22.00 | Per Hour Job Code: 362557 End Date: 2025-07-03 Days Left: 28 days, 7 hours left Job Details: Title: Call...

Call Center Specialist I

Allentown, PA (24 miles from Line Lexington, PA)
30+ days ago

Allentown, PA (24 miles from Line Lexington, PA)
30+ days ago

Job Details Job Location : Allentown, PA Position Type : Full Time Salary Range : Undisclosed Description Summary : Operates telephone system by answering incoming calls, scheduling appointments...

ULINE- Call Center Representative

Allentown, PA (24 miles from Line Lexington, PA)
30+ days ago

Allentown, PA (24 miles from Line Lexington, PA)
30+ days ago

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top...

ULINE- Customer Service Representative

Sellersville, PA (5 miles from Line Lexington, PA)
30+ days ago

Sellersville, PA (5 miles from Line Lexington, PA)
30+ days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top Large Employer...

Customer Service Representative - Bilingual

Bethlehem, PA (21 miles from Line Lexington, PA)
30+ days ago

Bethlehem, PA (21 miles from Line Lexington, PA)
30+ days ago

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top...

Call Center Representative- Service BDC

Doylestown, PA (5 miles from Line Lexington, PA)
30+ days ago

Doylestown, PA (5 miles from Line Lexington, PA)
30+ days ago

Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Why Fred Beans?...

View all 21 jobs

Demographic Data for Line Lexington, PA

Moving to Line Lexington, PA? Find some basic demographic data about Line Lexington, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Line Lexington, PA

Local

National

Total Population

524

Number of Businesses

City Size

Small

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Line Lexington, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Line Lexington, PA offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Line Lexington, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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