Call Center Representative Jobs in Coraopolis, PA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative - Moon Township, PA (Hybrid)
- Moon Township, PA
- 1 day ago
- Moon Township, PA
- 1 day ago
Candidates must live within a commutable distance to Moon Township, PA, 15108 USA. STARTING PAY RATE: $19 per hour OBJECTIVE Provide courteous, prompt, and excellent member service. Answer all...
TM Client Support Specialist II
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 2 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 2 days ago
Handles incoming service calls from Treasury Management clients, or potential Treasury Management clients, having questions regarding their current accounts and/or services. Completes client...
Client Support Specialist - Greater Pittsburgh, PA Area
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 6 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 6 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
- Bethel Park, PA (15 miles from Coraopolis, PA)
- 28 days ago
- Bethel Park, PA (15 miles from Coraopolis, PA)
- 28 days ago
B2B Customer Care Associate Invictum, inc Bethel Park, PA, US 1 day ago Quick Job type Full-time Quick Job description We are a team-oriented company dedicated to helping others, fostering...
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 30+ days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 30+ days ago
Client Relations Specialist ASG National Pittsburgh, PA, US Hace 3 dias Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Looking for a sales career where you control your...
Remote Work- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 30+ days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 30+ days ago
Pittsburgh, PA 3 DAYS AGO 21553903 Summary Pittsburgh, PA Competitive Salary 2 Years Experience Post-secondary academic degree, Associate degree No Commisssion 40.00 hours per week / Day Shift...
Call Center Representative - ON SITE (Pittsburgh)
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 90+ days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 90+ days ago
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products -...
Demographic Data for Coraopolis, PA
Moving to Coraopolis, PA? Find some basic demographic data about Coraopolis, PA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Coraopolis, PA
Highest Education Level
Call Center Representatives in Coraopolis, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Driving
- Negotiation
- Punctual
- Typing
- Conflict Resolution
- Microsoft Outlook
- Investigation
- Verbal Communication
- Collaboration
- Interpersonal Skills
- Data Entry
- Multitasking
- Team Building
- Microsoft PowerPoint
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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