Call Center Representative Jobs in Bristol, PA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Middle City West, PA (20 miles from Bristol, PA)
- 1 day ago
- Middle City West, PA (20 miles from Bristol, PA)
- 1 day ago
Now Hiring: Call Center Agent in Philadelphia! Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented Call Center Agent to join our Business Processing Solutions...
Bilingual Call Center Rep - Mandarin/Cantonese
- Philadelphia, PA (20 miles from Bristol, PA)
- 1 day ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 1 day ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Contact Center Representative $15 Bilingual (Fulltime, In-Office)
- Bristol, PA
- 2 days ago
- Bristol, PA
- 2 days ago
Job Type Full-time Description The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs....
Scheduling Call Center Rep - 2nd Shift
- Warminster, PA (13 miles from Bristol, PA)
- 6 days ago
- Warminster, PA (13 miles from Bristol, PA)
- 6 days ago
Scheduling Call Center Rep - 2nd Shift Vertical Screen Inc. - 2.8 Warminster, PA Job Details Full-time $15 an hour 2 days ago Benefits Paid training Paid holidays Health insurance Dental insurance...
- Bensalem, PA (5 miles from Bristol, PA)
- 9 days ago
- Bensalem, PA (5 miles from Bristol, PA)
- 9 days ago
Competitive Base Salary - Experience Required ****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K – PFFCU contributes automatic 6% regardless of...
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
- Philadelphia, PA (20 miles from Bristol, PA)
- 21 days ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 21 days ago
Title Call Center Representative EOE Statement We are an equal employment opportunity employer....
Box Office and Call Center Specialist P/T, Weekends Required
- Philadelphia, PA (20 miles from Bristol, PA)
- 23 days ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 23 days ago
Primary Function: The Box Office and Call Center Specialist is responsible for serving a s the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center...
- Pennington, NJ (14 miles from Bristol, PA)
- 30+ days ago
- Pennington, NJ (14 miles from Bristol, PA)
- 30+ days ago
Call Center Representative Contract: Pennington, New Jersey, US Salary Range: 21.00 - 22.00 | Per Hour Job Code: 362557 End Date: 2025-07-03 Days Left: 28 days, 7 hours left Job Details: Title: Call...
Call Center Representative- Service BDC
- Doylestown, PA (20 miles from Bristol, PA)
- 30+ days ago
- Doylestown, PA (20 miles from Bristol, PA)
- 30+ days ago
Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Why Fred Beans?...
- Doylestown, PA (20 miles from Bristol, PA)
- 30+ days ago
- Doylestown, PA (20 miles from Bristol, PA)
- 30+ days ago
Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Join Fred Beans Automotive Group, voted Best Places to Work 6 years running!...
Call Center Representative - Inbound
- Evesham, NJ (18 miles from Bristol, PA)
- 45+ days ago
- Evesham, NJ (18 miles from Bristol, PA)
- 45+ days ago
Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work...
- Philadelphia, PA (20 miles from Bristol, PA)
- 45+ days ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 45+ days ago
Job Summary This role will be responsible for coordination of patient flow over the telephone, greeting patients in a prompt and courtesy manner and being a patient advocate in term of...
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
- Philadelphia, PA (20 miles from Bristol, PA)
- 60+ days ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 60+ days ago
Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules...
Demographic Data for Bristol, PA
Moving to Bristol, PA? Find some basic demographic data about Bristol, PA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bristol, PA
Highest Education Level
Call Center Representatives in Bristol, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Typing
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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