Call Center Representative Jobs in Bristol, PA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Bilingual Call Center Rep - Mandarin/Cantonese
- Philadelphia, PA (20 miles from Bristol, PA)
- 2 hours ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 2 hours ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Call Center Representative (Temporary)
- Philadelphia, PA (20 miles from Bristol, PA)
- 1 day ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 1 day ago
Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes....
Remote WorkContact Center Representative $15 Bilingual (Fulltime, In-Office)
- Bristol, PA
- 1 day ago
- Bristol, PA
- 1 day ago
Job Type Full-time Description The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs....
Scheduling Call Center Rep - 2nd Shift
- Warminster, PA (13 miles from Bristol, PA)
- 4 days ago
- Warminster, PA (13 miles from Bristol, PA)
- 4 days ago
Scheduling Call Center Rep - 2nd Shift Vertical Screen Inc. - 2.8 Warminster, PA Job Details Full-time $15 an hour 2 days ago Benefits Paid training Paid holidays Health insurance Dental insurance...
ULINE- Call Center Representative
- Churchville, PA (9 miles from Bristol, PA)
- 5 days ago
- Churchville, PA (9 miles from Bristol, PA)
- 5 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer...
- Bensalem, PA (5 miles from Bristol, PA)
- 7 days ago
- Bensalem, PA (5 miles from Bristol, PA)
- 7 days ago
Competitive Base Salary - Experience Required ****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K – PFFCU contributes automatic 6% regardless of...
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
- Philadelphia, PA (20 miles from Bristol, PA)
- 20 days ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 20 days ago
Title Call Center Representative EOE Statement We are an equal employment opportunity employer....
Box Office and Call Center Specialist P/T, Weekends Required
- Philadelphia, PA (20 miles from Bristol, PA)
- 21 days ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 21 days ago
Primary Function: The Box Office and Call Center Specialist is responsible for serving a s the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center...
- Pennington, NJ (14 miles from Bristol, PA)
- 28 days ago
- Pennington, NJ (14 miles from Bristol, PA)
- 28 days ago
Call Center Representative Contract: Pennington, New Jersey, US Salary Range: 21.00 - 22.00 | Per Hour Job Code: 362557 End Date: 2025-07-03 Days Left: 28 days, 7 hours left Job Details: Title: Call...
Call Center Representative- Service BDC
- Doylestown, PA (20 miles from Bristol, PA)
- 30+ days ago
- Doylestown, PA (20 miles from Bristol, PA)
- 30+ days ago
Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Why Fred Beans?...
- Doylestown, PA (20 miles from Bristol, PA)
- 30+ days ago
- Doylestown, PA (20 miles from Bristol, PA)
- 30+ days ago
Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Join Fred Beans Automotive Group, voted Best Places to Work 6 years running!...
Call Center Representative - Inbound
- Evesham, NJ (18 miles from Bristol, PA)
- 45+ days ago
- Evesham, NJ (18 miles from Bristol, PA)
- 45+ days ago
Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work...
- Philadelphia, PA (20 miles from Bristol, PA)
- 45+ days ago
- Philadelphia, PA (20 miles from Bristol, PA)
- 45+ days ago
Job Summary This role will be responsible for coordination of patient flow over the telephone, greeting patients in a prompt and courtesy manner and being a patient advocate in term of...
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
Demographic Data for Bristol, PA
Moving to Bristol, PA? Find some basic demographic data about Bristol, PA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bristol, PA
Highest Education Level
Call Center Representatives in Bristol, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »