Call Center Representative Jobs in Bensalem, PA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Scheduling Call Center Rep - 2nd Shift
- Warminster, PA (10 miles from Bensalem, PA)
- 1 day ago
- Warminster, PA (10 miles from Bensalem, PA)
- 1 day ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
ULINE- Call Center Representative
- Churchville, PA (6 miles from Bensalem, PA)
- 2 days ago
- Churchville, PA (6 miles from Bensalem, PA)
- 2 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer...
Competitive Base Salary - Experience Required ****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K – PFFCU contributes automatic 6% regardless of...
Customer Care Associate I - FM
- Bristol, PA (5 miles from Bensalem, PA)
- 6 days ago
- Bristol, PA (5 miles from Bensalem, PA)
- 6 days ago
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
- Philadelphia, PA (15 miles from Bensalem, PA)
- 16 days ago
- Philadelphia, PA (15 miles from Bensalem, PA)
- 16 days ago
Title Call Center Representative EOE Statement We are an equal employment opportunity employer....
Box Office and Call Center Specialist P/T, Weekends Required
- Philadelphia, PA (15 miles from Bensalem, PA)
- 18 days ago
- Philadelphia, PA (15 miles from Bensalem, PA)
- 18 days ago
Primary Function: The Box Office and Call Center Specialist is responsible for serving a s the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center...
- Pennington, NJ (17 miles from Bensalem, PA)
- 25 days ago
- Pennington, NJ (17 miles from Bensalem, PA)
- 25 days ago
Call Center Representative Contract: Pennington, New Jersey, US Salary Range: 21.00 - 22.00 | Per Hour Job Code: 362557 End Date: 2025-07-03 Days Left: 28 days, 7 hours left Job Details: Title: Call...
Call Center Representative- Service BDC
- Doylestown, PA (17 miles from Bensalem, PA)
- 30+ days ago
- Doylestown, PA (17 miles from Bensalem, PA)
- 30+ days ago
Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Why Fred Beans?...
- Doylestown, PA (17 miles from Bensalem, PA)
- 30+ days ago
- Doylestown, PA (17 miles from Bensalem, PA)
- 30+ days ago
Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Join Fred Beans Automotive Group, voted Best Places to Work 6 years running!...
Call Center Representative - Inbound
- Evesham, NJ (17 miles from Bensalem, PA)
- 45+ days ago
- Evesham, NJ (17 miles from Bensalem, PA)
- 45+ days ago
Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work...
- Philadelphia, PA (15 miles from Bensalem, PA)
- 45+ days ago
- Philadelphia, PA (15 miles from Bensalem, PA)
- 45+ days ago
Job Summary This role will be responsible for coordination of patient flow over the telephone, greeting patients in a prompt and courtesy manner and being a patient advocate in term of...
Customer Care Associate I, Redi Carpet-1
- Bristol, PA (5 miles from Bensalem, PA)
- 45+ days ago
- Bristol, PA (5 miles from Bensalem, PA)
- 45+ days ago
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
- Philadelphia, PA (15 miles from Bensalem, PA)
- 60+ days ago
- Philadelphia, PA (15 miles from Bensalem, PA)
- 60+ days ago
Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules...
Call Center / Customer Service Representative
- Philadelphia, PA (15 miles from Bensalem, PA)
- 90+ days ago
- Philadelphia, PA (15 miles from Bensalem, PA)
- 90+ days ago
Call Center/Customer Service Position - PAY RATE $19/HR ***Must be willing to take a typing and phone etiquette test - will be required *** Job Description: Call Center Representative will be assisting...
- Glenside, PA (12 miles from Bensalem, PA)
- 90+ days ago
- Glenside, PA (12 miles from Bensalem, PA)
- 90+ days ago
Call Center Customer Service Agents wanted - Great Automotive Industry Career Opportunity! We are a successful family owned automotive group located in Glenside, PA, looking for dynamic,...
Demographic Data for Bensalem, PA
Moving to Bensalem, PA? Find some basic demographic data about Bensalem, PA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bensalem, PA
Highest Education Level
Call Center Representatives in Bensalem, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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