Call Center Representative Jobs in Yukon, OK
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Remote Client Support Specialist OKC Area
- Manpower
- Oklahoma City, OK (14 miles from Yukon, OK)
- 1 day ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 1 day ago
Customer Experience Specialist (Remote in OKC Area) $16.50/hr Make every customer interaction count. We're seeking a Customer Experience Specialist to provide exceptional support to customers...
Remote- Enterprise Call Center
- Oklahoma City, OK (14 miles from Yukon, OK)
- 17 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 17 days ago
Inbound Call Center Agent Full-time Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across...
In PersonRemote - Healthcare Call Center Representative
- VXI Global Solutions, LLC
- Oklahoma City, OK (14 miles from Yukon, OK)
- 22 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 22 days ago
As a Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction....
RemoteReq ID: 352977 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
Hybrid- Cellular Sales
- Edmond, OK (18 miles from Yukon, OK)
- 30+ days ago
- Edmond, OK (18 miles from Yukon, OK)
- 30+ days ago
Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research...
In PersonRemote Call Center Representative
- MCI Military Recruitment
- Oklahoma City, OK (14 miles from Yukon, OK)
- 30+ days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 30+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote- NTT Communications
- Oklahoma City, OK (14 miles from Yukon, OK)
- 30+ days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 30+ days ago
Req ID: 353014 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
HybridCall Center Representative - Oklahoma City, OK
- gainwelltechnologies
- Oklahoma City, OK (14 miles from Yukon, OK)
- 60+ days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 60+ days ago
Summary As a Call Center Representative - Oklahoma City, OK at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of...
In Person- Compsource Mutual Insurance Company
- Oklahoma City, OK (14 miles from Yukon, OK)
- 60+ days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 60+ days ago
Are you passionate about teamwork, data management, and customer focus? Would you enjoy answering inbound calls and providing a high level of service to customers by researching their concerns?...
HybridDemographic Data for Yukon, OK
Moving to Yukon, OK? Find some basic demographic data about Yukon, OK below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Yukon, OK
Highest Education Level
Call Center Representatives in Yukon, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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