Call Center Representative Jobs in Moore, OK
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
OKLAHOMA only - Work at Home Call Center Representative
- Oklahoma City, OK
- 1 day ago
- Oklahoma City, OK
- 1 day ago
Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: Work in a blended...
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are you a natural problem solver with a...
- Edmond, OK (13 miles from Moore, OK)
- 4 days ago
- Edmond, OK (13 miles from Moore, OK)
- 4 days ago
Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research...
Call Center Representative - Oklahoma City, OK
- Oklahoma City, OK
- 5 days ago
- Oklahoma City, OK
- 5 days ago
Summary As a Call Center Representative - Oklahoma City, OK at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of...
Call Center Representative Bath Concepts Independent Dealers Oklahoma City, OK 73108 Call Center Representative Tailored Remodeling is a rapidly growing brand in the acrylic bath remodeling industry...
- Norman, OK (17 miles from Moore, OK)
- 11 days ago
- Norman, OK (17 miles from Moore, OK)
- 11 days ago
Client Relations Specialist ASG National Norman, OK, US 15 hours ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...
Remote WorkPharmacy Call Center Representative I
- Norman, OK (17 miles from Moore, OK)
- 12 days ago
- Norman, OK (17 miles from Moore, OK)
- 12 days ago
call resolution....
call resolution....
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Call Monitoring Specialist (Call Center)
- Oklahoma City, OK
- 20 days ago
- Oklahoma City, OK
- 20 days ago
Call Monitoring Specialist (Call Center) Job ID 27757376 Location OKC, OK, 73134 Other Location Description We are seeking a detail-oriented and proactive Quality Assurance (QA) Representative to join...
Req ID: 314117 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
Demographic Data for Moore, OK
Moving to Moore, OK? Find some basic demographic data about Moore, OK below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Moore, OK
Highest Education Level
Call Center Representatives in Moore, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Microsoft Outlook
- Negotiation
- Investigation
- Typing
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Spanish
- English
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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