Call Center Representative Jobs in Midwest City, OK
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 4 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 4 days ago
Call Center Representative Bath Concepts Independent Dealers Oklahoma City, OK 73108 Call Center Representative Tailored Remodeling is a rapidly growing brand in the acrylic bath remodeling industry...
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 4 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 4 days ago
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** The **Seasonal Contact Center Agent**...
- Norman, OK (16 miles from Midwest City, OK)
- 6 days ago
- Norman, OK (16 miles from Midwest City, OK)
- 6 days ago
Client Relations Specialist ASG National Norman, OK, US 15 hours ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...
Remote WorkPharmacy Call Center Representative I
- Norman, OK (16 miles from Midwest City, OK)
- 7 days ago
- Norman, OK (16 miles from Midwest City, OK)
- 7 days ago
call resolution....
Pharmacy Call Center Representative I
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 7 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 7 days ago
call resolution....
Customer Relations Associate Part Time
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 11 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 11 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Call Monitoring Specialist (Call Center)
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 15 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 15 days ago
Call Monitoring Specialist (Call Center) Job ID 27757376 Location OKC, OK, 73134 Other Location Description We are seeking a detail-oriented and proactive Quality Assurance (QA) Representative to join...
Work-at-Home Call Center Agent
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 45+ days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 45+ days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Remote Call Center Representative
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 45+ days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 45+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote Work- Edmond, OK (15 miles from Midwest City, OK)
- 90+ days ago
- Edmond, OK (15 miles from Midwest City, OK)
- 90+ days ago
Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research...
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 90+ days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 90+ days ago
Req ID: 314117 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
Demographic Data for Midwest City, OK
Moving to Midwest City, OK? Find some basic demographic data about Midwest City, OK below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Midwest City, OK
Highest Education Level
Call Center Representatives in Midwest City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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