Call Center Representative Jobs in Del City, OK

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-9 of 9 Jobs

Client Support Specialist (Account Manager)

Oklahoma City, OK (4 miles from Del City, OK)
2 days ago

Oklahoma City, OK (4 miles from Del City, OK)
2 days ago

We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...

Customer Relations Associate Part Time

Oklahoma City, OK (4 miles from Del City, OK)
8 days ago

Oklahoma City, OK (4 miles from Del City, OK)
8 days ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

Outbound Call Center Agent

Oklahoma City, OK (4 miles from Del City, OK)
16 days ago

Oklahoma City, OK (4 miles from Del City, OK)
16 days ago

Evening & Weekend Call Center Representatives - 4pm-10pm No prior experience is needed, and no sales are involved!...

Call Center Representative

Oklahoma City, OK (4 miles from Del City, OK)
23 days ago

Oklahoma City, OK (4 miles from Del City, OK)
23 days ago

Hobby Lobby Stores is looking for full time Call Center Representative. Job Responsibilities: Provide customer service to retail stores by responding to building maintenance requests....

Part-Time Call Center Agent

Oklahoma City, OK (4 miles from Del City, OK)
27 days ago

Oklahoma City, OK (4 miles from Del City, OK)
27 days ago

Part-Time Call Center Agent Shawnee, OK Onsite Position 304 W. 34th Street, Shawnee 74804 Part Time: M-F, weekends as scheduled ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other...

Remote Call Center Representative

Oklahoma City, OK (4 miles from Del City, OK)
30+ days ago

Oklahoma City, OK (4 miles from Del City, OK)
30+ days ago

We are seeking a dedicated and customer-focused Call Center Representative to join our team....

Remote Work

Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)

Oklahoma City, OK (4 miles from Del City, OK)
30+ days ago

Oklahoma City, OK (4 miles from Del City, OK)
30+ days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....

Remote Work

OKLAHOMA only - Work at Home Call Center Representative

Oklahoma City, OK (4 miles from Del City, OK)
45+ days ago

Oklahoma City, OK (4 miles from Del City, OK)
45+ days ago

Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: Work in a blended...

Call Center Representative

Edmond, OK (15 miles from Del City, OK)
45+ days ago

Edmond, OK (15 miles from Del City, OK)
45+ days ago

Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research...

View all jobs

Demographic Data for Del City, OK

Moving to Del City, OK? Find some basic demographic data about Del City, OK below.

Median Age

Average Household Income

Home Value vs Household Income in Del City, OK

Local

National

Total Population

3,959,261

Number of Businesses

94,077

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Del City, OK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Del City, OK offer the following education background

High School or GED

32.7%

Bachelor's Degree

25.2%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Del City, OK

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Call Center Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »