Call Center Representative Jobs in Lockbourne, OH
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Support Specialist - Greater Columbus, OH Area
- Columbus, OH (19 miles from Lockbourne, OH)
- 4 days ago
- Columbus, OH (19 miles from Lockbourne, OH)
- 4 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Bilingual Call Center Rep - Work from Home
- Columbus, OH (19 miles from Lockbourne, OH)
- 12 days ago
- Columbus, OH (19 miles from Lockbourne, OH)
- 12 days ago
. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** **CALL CENTER** **EXPERIENCE (inbound or outbound)** + **2 years of customer service experience** + **MUST** **reside in the Eastern or Central Time Zone...
Remote WorkCustomer care Associate-Dental Clinic-Columbus, NC
- Columbus, OH (19 miles from Lockbourne, OH)
- 19 days ago
- Columbus, OH (19 miles from Lockbourne, OH)
- 19 days ago
MAHEC is now accepting candidates for full-time Customer Care Associate at our Dental Health Center, Colombus, NC! This full-time, benefits eligible role will serve patients by assisting with...
Customer Service Call Center Representative - Accredo - Remote
- Grove City, OH (8 miles from Lockbourne, OH)
- 26 days ago
- Grove City, OH (8 miles from Lockbourne, OH)
- 26 days ago
As aCustomer Service Call Center Representative, you'll play a vital role in supporting patients, ensuringtimely access to life-impacting medicationswhile representing Accredo with professionalism and...
Remote Work- Columbus, OH (19 miles from Lockbourne, OH)
- 26 days ago
- Columbus, OH (19 miles from Lockbourne, OH)
- 26 days ago
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are you a natural problem solver with a...
Customer Relations Associate - Part Time
- Columbus, OH (19 miles from Lockbourne, OH)
- 26 days ago
- Columbus, OH (19 miles from Lockbourne, OH)
- 26 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Columbus, OH (19 miles from Lockbourne, OH)
- 45+ days ago
- Columbus, OH (19 miles from Lockbourne, OH)
- 45+ days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkBilingual Dutch Contact Center Agent
- Dublin, OH (21 miles from Lockbourne, OH)
- 45+ days ago
- Dublin, OH (21 miles from Lockbourne, OH)
- 45+ days ago
Adecco is assisting a top client in recruiting for Bilingual Dutch Contact Center Agent roles (Remote - Eastern Time).** This is an excellent opportunity to join a winning culture and get your...
- Whitehall, OH (12 miles from Lockbourne, OH)
- 45+ days ago
- Whitehall, OH (12 miles from Lockbourne, OH)
- 45+ days ago
Job Title: Contact Center Agent Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assists them with their banking needs....
Virtual Branch Service Representative
- Columbus, OH (19 miles from Lockbourne, OH)
- 90+ days ago
- Columbus, OH (19 miles from Lockbourne, OH)
- 90+ days ago
Title: Virtual Branch Services Representative Reports to: Virtual Branch Services Supervisor or Manager Supervises: None Status: Non-Exempt Objective The Virtual Branch Services Representative...
Demographic Data for Lockbourne, OH
Moving to Lockbourne, OH? Find some basic demographic data about Lockbourne, OH below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Lockbourne, OH
Highest Education Level
Call Center Representatives in Lockbourne, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Punctual
- Conflict Resolution
- Driving
- Negotiation
- Investigation
- Typing
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Spanish
- Team Building
- Microsoft PowerPoint
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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