Call Center Representative Jobs in Kings Mills, OH
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Lebanon, OH (6 miles from Kings Mills, OH)
- 7 hours ago
- Lebanon, OH (6 miles from Kings Mills, OH)
- 7 hours ago
Now Hiring: Call Center Representative - $18/hr | M-F 12pm-7pm | Lebanon, OH Are you confident on the phone and great with people?...
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 2 days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 2 days ago
We are currently seeking a full-time, office-based Call Center Assistant to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our...
Call Center Representative -Public Safety - Dispatch Center, Full Time, First Shift
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 7 days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 7 days ago
Call Center Representative -Public Safety - Dispatch Center, Full Time, First Shift Job Description At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward...
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 11 days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 11 days ago
Call Center Agent (Lockland Ohio) compensation: Starting hourly rate $15.00 plus additional pay for third shift differential. employment type: experience level: entry level job title: Call Center...
Remote WorkCall Center Representative - -Public Safety - Dispatch Center
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 12 days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 12 days ago
Under the direction of the Public Safety Manager,Communications Center, Call Center Representatives must determine the nature and location of calls requesting public safety, fire, medical, or other...
Contact Center Representative, Peekaboo & SpermCheck
- Fairfield, OH (14 miles from Kings Mills, OH)
- 12 days ago
- Fairfield, OH (14 miles from Kings Mills, OH)
- 12 days ago
Apply today and help us bring clarity, compassion, and science to people during life-changing moments.Qualifications What You Bring1+ year of customer service or call center experience preferredA positive...
Room Service Call Center Operator - Main Food and Nutrition - Part Time - Evenings
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 15 days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 15 days ago
Responsible for performing job functions relative to Room Service call center operations and patient meal service....
Client Support Specialist II - Fleet Services
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 15 days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 15 days ago
Client Support Specialist II Vehicle Fleet Services The Client Support Specialist II is a critical member of the Mike Albert Fleet Solutions (MAFS) support organization, responsible for managing...
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. Were fueled by our vision to create a healthier world. How? Our global team of more than...
Call Center Customer Service Agent--Dividend
- Newport, KY (23 miles from Kings Mills, OH)
- 22 days ago
- Newport, KY (23 miles from Kings Mills, OH)
- 22 days ago
center experience required High school graduate or equivalent Able to multi-task while providing accurate, efficient and exceptional service Excellent communication skills and a positive demeanor Proven...
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 27 days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 27 days ago
Call Center Specialist - Society of St. Vincent de Paul (Cincinnati, OH) Society of St. Vincent de Paul, 1125 Bank Street, Cincinnati, OH 45214-2130 Full-Time Greater Cincinnati Posted 7 hours ago...
Call Center Representative, Public Safety, Full Time, Second Shift,
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 28 days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 28 days ago
Under the direction of the Public Safety Manager,Communications Center, Call Center Representatives must determine the nature and location of calls requesting public safety, fire, medical, or other...
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 60+ days ago
- Cincinnati, OH (17 miles from Kings Mills, OH)
- 60+ days ago
Under the direction of the Public Safety Manager,Communications Center, Call Center Representatives must determine the nature and location of calls requesting public safety, fire, medical, or other...
Demographic Data for Kings Mills, OH
Moving to Kings Mills, OH? Find some basic demographic data about Kings Mills, OH below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Kings Mills, OH
Highest Education Level
Call Center Representatives in Kings Mills, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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