Call Center Representative Jobs in Flushing, NY
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- New Hyde Park, NY (7 miles from Flushing, NY)
- 14 hours ago
- New Hyde Park, NY (7 miles from Flushing, NY)
- 14 hours ago
Job Description Operates the telephone console, performs communication activities and responsible for various duties. Performs various routine clerical duties. Job Responsibility Operates...
- Garden City, NY (10 miles from Flushing, NY)
- 1 day ago
- Garden City, NY (10 miles from Flushing, NY)
- 1 day ago
EDUCATIONAL REQUIREMENTS: Associated Degree Required, Bachelor's Degree Preferred QUALIFICATIONS AND EXPERIENCE: Call Center experience (high call volume) (medical experience preferred) Working knowledge...
Bilingual Call Center Customer Service Rep - Remote
- Brooklyn, NY (9 miles from Flushing, NY)
- 3 days ago
- Brooklyn, NY (9 miles from Flushing, NY)
- 3 days ago
This position requires previous call center experience, strong communication skills, and computer literacy....
Remote WorkCustomer Care Associate (Cantonese and Mandarin)
- New York, NY (8 miles from Flushing, NY)
- 3 days ago
- New York, NY (8 miles from Flushing, NY)
- 3 days ago
Job Order Number: DG0235553 Job Title: Customer Care Associate (Cantonese and Mandarin) Company: Centene Corporation Location: BROOKLYN, NY Salary: Education: Information Not Provided Experience:...
Senior Customer Care Associate
- New York, NY (8 miles from Flushing, NY)
- 3 days ago
- New York, NY (8 miles from Flushing, NY)
- 3 days ago
Senior Customer Care Associate at Lattice New York Senior Customer Care at Lattice The Senior Customer Care Associate is a trusted advisor for our customers and internal team members. You'll...
Call Center Agent contract in New York, NY - Make $1161 - $1391/week (Job #29453
- New York, NY (8 miles from Flushing, NY)
- 3 days ago
- New York, NY (8 miles from Flushing, NY)
- 3 days ago
Aya Healthcare has an immediate opening for the following position: Call Center Agent in New York, NY. This is a 13-week contract position that requires at least one year of Call Center Agent...
Call Center Representative II (Mutual Funds, Inbound)
- New York, NY (8 miles from Flushing, NY)
- 8 days ago
- New York, NY (8 miles from Flushing, NY)
- 8 days ago
Company: SS&C Technologies Location: NY Career Level: Associate Industries: Technology, Software, IT, Electronics Description As a leading financial services and healthcare technology company...
Call Center Customer Service Representative
- West Nyack, NY (24 miles from Flushing, NY)
- 10 days ago
- West Nyack, NY (24 miles from Flushing, NY)
- 10 days ago
Call Center Customer Service Representative West Nyack, NY 10994, USA Posted 2 minutes ago Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked...
- Newark, NJ (18 miles from Flushing, NY)
- 12 days ago
- Newark, NJ (18 miles from Flushing, NY)
- 12 days ago
Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jerseys health solutions leader driving innovations that improve...
Remote WorkCall Center Representative (000290)
- New York, NY (8 miles from Flushing, NY)
- 13 days ago
- New York, NY (8 miles from Flushing, NY)
- 13 days ago
Call Center Representative (000290)#25-58648 $30.00-$33.33 per hour New York, NY All On-site Job Description Duties: Schedule appointments, reminder calls to patients....
- Hackensack, NJ (14 miles from Flushing, NY)
- 15 days ago
- Hackensack, NJ (14 miles from Flushing, NY)
- 15 days ago
Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted...
- New York, NY (8 miles from Flushing, NY)
- 15 days ago
- New York, NY (8 miles from Flushing, NY)
- 15 days ago
center experience; strong customer service experience Who we are UNFCU is a global not-for-profit financial institution that serves the UN community....
- New York, NY (8 miles from Flushing, NY)
- 16 days ago
- New York, NY (8 miles from Flushing, NY)
- 16 days ago
The Call Center Rep is responsible for fielding and managing patient calls related to the recall of medical implants. This role involves providing accurate information, addressing patient...
Contact Center Agent I (Upstate NY Region)
- New York, NY (8 miles from Flushing, NY)
- 17 days ago
- New York, NY (8 miles from Flushing, NY)
- 17 days ago
Overview This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email,...
Remote Work- Hackensack, NJ (14 miles from Flushing, NY)
- 18 days ago
- Hackensack, NJ (14 miles from Flushing, NY)
- 18 days ago
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted...
Demographic Data for Flushing, NY
Moving to Flushing, NY? Find some basic demographic data about Flushing, NY below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Flushing, NY
Highest Education Level
Call Center Representatives in Flushing, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Typing
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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