Call Center Representative Jobs in Bethpage, NY
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Rego Park, NY (19 miles from Bethpage, NY)
- 1 day ago
- Rego Park, NY (19 miles from Bethpage, NY)
- 1 day ago
We are seeking a dedicated and customer-oriented Call Center Representative to join our team....
Contact Center Representative - Remote in Illinois
- Darien, CT (23 miles from Bethpage, NY)
- 1 day ago
- Darien, CT (23 miles from Bethpage, NY)
- 1 day ago
Contact Center Representative - Remote in Illinois KO Business Solutions Darien, IL, us 2 days ago Quick Job type Full-time Remote Quick Job description Job Description KO Business Solutions is...
Remote Work- White Plains, NY (24 miles from Bethpage, NY)
- 10 days ago
- White Plains, NY (24 miles from Bethpage, NY)
- 10 days ago
Essential Job Summary: IWS is looking for an experienced Bi-Lingual Spanish Speaking Customer Service CALL CENTER Representative for their Danbury location....
Patient Service Representative - Call Center, Hicksville, Long Island, Part Time, Days, Offsite
- Huntington, NY (9 miles from Bethpage, NY)
- 19 days ago
- Huntington, NY (9 miles from Bethpage, NY)
- 19 days ago
Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...
- Port Washington, NY (12 miles from Bethpage, NY)
- 22 days ago
- Port Washington, NY (12 miles from Bethpage, NY)
- 22 days ago
A growing company in the Port Washington, NY area is looking for a full-time Call Center Representative to join their team!...
- Garden City, NY (7 miles from Bethpage, NY)
- 25 days ago
- Garden City, NY (7 miles from Bethpage, NY)
- 25 days ago
EDUCATIONAL REQUIREMENTS: Associated Degree Required, Bachelor's Degree Preferred QUALIFICATIONS AND EXPERIENCE: Call Center experience (high call volume) (medical experience preferred) Working knowledge...
- Stamford, CT (21 miles from Bethpage, NY)
- 27 days ago
- Stamford, CT (21 miles from Bethpage, NY)
- 27 days ago
Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has an opportunity for Contact Center Agents. As a new Certified Great Place to Work...
Call Center Representative - VIVO Pharmacy (Onsite)
- Lake Success, NY (12 miles from Bethpage, NY)
- 45+ days ago
- Lake Success, NY (12 miles from Bethpage, NY)
- 45+ days ago
Call Center Representative - VIVO Pharmacy (Onsite) Northwell Health $41,780.00 - $64,340.00 / yr Jun 12, 2025 Job Description Operates the telephone console, performs communication activities and responsible...
Access Center Lead Agent- Call Center, Hicksville, Long Island, HYBRID, Full Time, Days, Offsite
- Greenlawn, NY (10 miles from Bethpage, NY)
- 60+ days ago
- Greenlawn, NY (10 miles from Bethpage, NY)
- 60+ days ago
Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role...
- Huntington, NY (9 miles from Bethpage, NY)
- 60+ days ago
- Huntington, NY (9 miles from Bethpage, NY)
- 60+ days ago
Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role...
- Hicksville, NY (2 miles from Bethpage, NY)
- 60+ days ago
- Hicksville, NY (2 miles from Bethpage, NY)
- 60+ days ago
Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...
- Bronx, NY (23 miles from Bethpage, NY)
- 60+ days ago
- Bronx, NY (23 miles from Bethpage, NY)
- 60+ days ago
Impact Supports Bank performance, profitability and reputation by ensuring excellent customer service and an efficient online presence. Responsibilities Provides customer sales and service by...
Customer Care Associate - Remote
- Long Island City, NY (23 miles from Bethpage, NY)
- 90+ days ago
- Long Island City, NY (23 miles from Bethpage, NY)
- 90+ days ago
Global Contact Services is currently looking for Remote Full-Time and Part-Time Associates Job Description: Global Contact Services (GCS) is a long-term contractor for NYC Transit Authority...
Call Center Representative / Patient Engagement Advocate
- White Plains, NY (24 miles from Bethpage, NY)
- 90+ days ago
- White Plains, NY (24 miles from Bethpage, NY)
- 90+ days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote WorkCall Center Representative / Patient Engagement Advocate (Temp-to-Perm)
- White Plains, NY (24 miles from Bethpage, NY)
- 90+ days ago
- White Plains, NY (24 miles from Bethpage, NY)
- 90+ days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote WorkDemographic Data for Bethpage, NY
Moving to Bethpage, NY? Find some basic demographic data about Bethpage, NY below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bethpage, NY
Highest Education Level
Call Center Representatives in Bethpage, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Punctual
- Conflict Resolution
- Driving
- Negotiation
- Investigation
- Typing
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Spanish
- Team Building
- Microsoft PowerPoint
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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